Lowe’s is the go-to destination for all home improvement needs in Jonesborough, TN. Customers appreciate the wide range of products available, from gardening supplies to appliances and paint colors. The staff is frequently described as friendly and helpful, making shopping a pleasant experience. Many customers visit the store regularly and find the employees to be well-informed and eager to assist. However, some reviews highlight challenges, particularly in the garden center, where employees can be overwhelmed due to high customer traffic. There are suggestions for better training to improve service in that area. Despite this, customers express satisfaction with their overall experience and often rate Lowe's highly. While most feedback is positive, there are concerns regarding specific products, such as a GE refrigerator, which has caused frustration due to service issues. Although the staff at Lowe's did their best to help, the customer felt let down by both GE's service and management. In contrast, a positive experience was reported with a Craftsman mower, although there were issues with the replacement. Overall, Lowe’s remains a favored choice for home improvement, with a dedicated team ready to assist customers with their projects.
They're knowledgeable, helpful, and good to veterans. Nuff said.
August 2024
To be honest I was sceptical about having to go here, but it turned out to be a nice store and well laid out, friendly workers. I'm still a die hard depot man...
July 2024
Lowe’s is awesome, they have everything I need the employers extremely helpful. The prices are some of the best around. They’re all very easy access and best of all they allow me to bring my dog in.
