Lowe’s is the go-to destination for all home improvement needs in Jonesborough, TN. Customers appreciate the wide range of products available, from gardening supplies to appliances and paint colors. The staff is frequently described as friendly and helpful, making shopping a pleasant experience. Many customers visit the store regularly and find the employees to be well-informed and eager to assist. However, some reviews highlight challenges, particularly in the garden center, where employees can be overwhelmed due to high customer traffic. There are suggestions for better training to improve service in that area. Despite this, customers express satisfaction with their overall experience and often rate Lowe's highly. While most feedback is positive, there are concerns regarding specific products, such as a GE refrigerator, which has caused frustration due to service issues. Although the staff at Lowe's did their best to help, the customer felt let down by both GE's service and management. In contrast, a positive experience was reported with a Craftsman mower, although there were issues with the replacement. Overall, Lowe’s remains a favored choice for home improvement, with a dedicated team ready to assist customers with their projects.
I bought 3 medium-sized and 3 small-sized cardboard boxes. Now I have the coolest living room fort a 55 year old man can make. Not good near the fireplace and really poor at defending against bears. But it's mine and all 4 of my step mothers like it.
August 2026
Katie and Tom, sales specialists in the flooring department at Jonesborough Lowe's were extremely helpful and assisting me with my carpet selection. We had Lowe's install the carpet and everything turned out perfectly. Their service was top-notch
August 2026
Been shopping at Lowe's in Jonesborough for many years now and they usually have what I'm looking for.
