“I shopped around and quickly figured out this family owned business has the best prices in town! I saved nearly a thousand dollars on my Helix Midnight Elite and Kyle was so helpful providing me tracking for my mattress. If you are in the Tri Cities area, this is the place to buy your mattress!”
“With the absence of a local costco, Sam's gets 90% of our shopping. The local store is undergoing a remodel so that has limited our choices because of space, but overall, a membership is worth it. We regularly save money on food, clothing items, and other household items that we periodically need to replace.”
“I have used this pharmacy for many years and it is past time to give praise where praise is due! This is by far the best place to have your prescriptions filled. The staff, Kristie, Andrew, and Penny are kind and knowledgeable and treat me like a friend, remembering my name and smiling even when I am passing by and not getting a prescription. They are competent and efficient, and know how to help me get the best prices. Love this place and always try to have my Rxs filled here when possible.”
“The best parts department and best customer service. We had a very difficult part to find and the parts dept went out of their way to locate this part . I wish every retail store would be this helpful!”
“The only warehouse in the area. Gas station right before. They usually close at 9 pm. Like all other Sam's Club stores, big, well stocked, clean. Has a pharmacy, prepared foods, tire shop.”
“This is a review about the optical/eye center. I had gotten a quote for my prescription glasses of $545. I decided to shop around and ended up at Sam's Club in Johnson City.
My first day there, Lukas helped me. He was very knowledgeable, friendly and helpful. Lukas gave me a quote with my insurance which was drastically less expensive comparing apples to apples; special lenses, highest grade of lenses, etc.
He then advised me that in a few days they were having a but one get one half price.
So, I went back then.
This time, Chris helped me. He too, was very knowledgeable and gave me tips about how to wear glasses with my hearing aids. I ordered 2 pair and they only took 5 days to come in.
Picking up my glasses was also an incredible experience! Very precise adjustments were made, assuring they were 100% comfortable and I was totally satisfied.
Both Chris and Lukas are outstanding at their jobs and take exceptional care of customers...me.
Highly recommend you come here for your next set of glasses!”
“The only warehouse in the area. Gas station right before. They usually close at 9 pm. Like all other Sam's Club stores, big, well stocked, clean. Has a pharmacy, prepared foods, tire shop.”
“How rude and annoying!!! So I just picked up my car. After paying in advance they called me to make the appointment. I had forgotten all about it so they called me to reschedule. I made sure not to miss it again!! Then they called me an hour before my appointment to let me know they had no work and I could bring it in early. I wasn’t able to get there super early. Maybe 9 minutes. The guy checking me in was fine. I confirmed two front tires replaced and valve stem replacement. I asked about how long. They said 45 minutes to an hour. I sat in the cafe for almost 2hrs waiting for a call. I checked my phone twice to make sure I hadn’t missed a call. A message over the speaker said the store closes in 30 minutes. I was starting to get worried and aggravated. I grabbed a handful of things and checked out. About 12 minutes to 8pm I decided to go check with them. Maybe they were having trouble with something. I rang the bell. The service tech with a beard comes out and tell’s the tire center closed at 7pm and my car has been ready for a long time. That ticked me off. They have called about everything else. Why didn’t they call me? I was just sitting there. Waiting. Too annoyed to respond I left. When I walked to the car I noticed the itemized service report and my receipt didn’t match. I had paid for valve stem replacement and their service receipt did not show that it was done. The price was also different not including the valve replacement on the service report. I figured I’d wait til the next day and call them about it. Then I saw the worker with the beard that checked me out. So I asked him about the discrepancy. He said no they had replaced the valves even though nothing shows they did. Then he immediately perceeded to again bring up that the tire center closed an hour ago. He seemed upset he had to wait. He was trying to school me. I’m like, okay. This guy wants to go there. He said they had called my name on the intercom. Something I obviously never heard. He was definitely frustrated with ME! I told him I heard nothing and that I had waited this whole time for a quick phone call. I let him know I was pretty aggravated to have just sat there. They had called me for EVERYTHING ELSE! He tried to make his poor work ethic my fault. Why didn’t he call me when they closed? Why didn’t he call me 15 minutes after they closed? 30 minutes? Never thought to pick up the phone? He even admitted to me the store could be loud and some people don’t hear the intercom. I’m pretty aggravated, frustrated and annoyed! I also bet they didn’t change the valve stems. It’s dark now but I’ll be having that checked. Overall experience….. completely annoyed!! Not my fault you stayed late dude! That’s on YOU!
Edit: I’ve changed my 2 star review to a 4 star review after speaking with Eric and Michael. Both managers of that department. Both of them acknowledging my frustrations and addressed my issues. I felt confident that they were going to address my experience with the tech in question. I’m leaving feeling that my experience is not an experience that they strive to provide.”
“Best place to pick up supplies for all pets, farm animals, and garden. Chick Days are my favorite! I recently used the Pet Vet service at two different TS and was so impressed. Can't say enough about how wonderful it is to have Tractor Supply near by.”