Cricket Wireless Authorized Retailer in Kingsport offers cell phone plans with unlimited talk, text, and data, without any annual contract. Customers appreciate the friendly and knowledgeable staff who provide helpful service, especially during phone upgrades and account management. Many long-term customers express satisfaction with Cricket’s service, highlighting good phones and support. Some note that while their experience is positive, other providers like Metro by T-Mobile may offer more data before slowing down, based on personal opinions. The store is highly recommended for its excellent customer service and helpful staff, making it a trusted choice for those looking for reliable cell service and support in the Kingsport area.
The store manager took care of us and I love how he took his time to explain everything and answer any n all questions n concerns we had need more managers like him plus cricket has the best service least I think so
February 2026
Very patient and kind. Took care of what I needed .Awesome customer service ,better than the customer service with spectrum by a long shot !!!
January 2026
Got Samsung phone A16. James nice polite 👌 knows how to hook ppl up with what they like on phones. Good deals. Good deals on phones too. Hands down . Thank u so much
