Lowe's Home Improvement offers a wide range of products and services to cater to all your home improvement needs. The Kingsport, TN location provides a one-stop-shop for gardening supplies, new appliances, paint colors, and patio furniture. However, some customers have expressed mixed experiences with the store. While Lowe's is generally reliable, a few customers have noted issues with paint color matching and online order fulfillment. Some have found the staff to be less knowledgeable compared to other home improvement stores, and have experienced difficulty receiving assistance in the garden department. On the positive side, the self-checkout option is praised for its convenience and efficiency, allowing employees to focus on assisting customers on the floor. Overall, Lowe's strives to provide a helpful and satisfactory shopping experience, though there is room for improvement in certain areas.
Almost always get great service from the employees. Selection is very good with the selection of most everything. The only down side is the quality of the lumber. Always thanked for serving in the military and offered a discount.
February 2025
We have been going to Home Depot more often, lately. They have more knowledgeable staff on hand to assist and pricing seems to be better.
January 2025
Went & bought some Sherwin Williams paint for a project that I'm doing & I got the color Agreeable Gray & one gallon didn't now match the other paint, so I had to reroll a room and recut in because whoever mixed the paint didn't do a very good job.
