Metro by T-Mobile offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Reviews describe the staff as friendly, knowledgeable, and top notch, with some customers calling them awesome and magic for fixing phones. A new manager has led to better service. The store provides wireless internet for home, noted as an excellent deal. However, there are also serious complaints of awful and unprofessional service from staff. One customer reported significant problems with home internet equipment that would not work, leading to a bad experience where staff refused to provide new equipment or a refund. Some recommend the location highly, while others strongly do not recommend it.
