O'Reilly Auto Parts store #2306 in Kingsport, Tennessee, is highly praised for its helpful staff, quality service, and well-stocked inventory. Customers appreciate that the employees are knowledgeable, friendly, and always willing to assist, whether it’s finding hard-to-locate parts or providing recommendations. The staff often go above and beyond, searching storage areas for specific items and ensuring customers get the right part at the right price the first time. Many reviews highlight the excellent customer service, noting that employees do not rush customers and make genuine efforts to help. The store offers useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums and make custom hydraulic hoses. For convenience, the store provides a free Loaner Tool program, requiring a refundable deposit. The store is also known for its cleanliness and well-maintained shelves. Customers who work nearby or have used the store for vehicle repairs and battery exchanges find the team to be trustworthy and professional. Overall, the Kingsport location is viewed as a dependable, friendly, and helpful place to get auto parts and services, making it a trusted choice for many local drivers.
Had one I needed, very informative, great Customer Service along the way! Thank you for your help,. Had to stop on my road trip here.
June 2026
The store manager Branson was extremely helpful and friendly helping me with my vehicle needs and putting my battery on.
June 2026
Great service! Bronson went above and beyond to help us. We were traveling through and had some transmission issues and he was able to get us back on the road!!
