AutoZone Auto Parts in Knoxville, TN is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the knowledgeable and helpful staff, who go out of their way to assist them, even with complex issues. The employees, such as Mike, Rob, and Taylor, are described as patient, understanding, and effective in resolving customers' problems. The store is known for its fair pricing and efficient service, allowing customers to get the parts they need with minimal hassle. Overall, AutoZone in Knoxville, TN is a reliable and customer-friendly auto parts store.
I had a tail lite out so I went in, the guy at the counter quickly got my bulb, put it in for me, and I am back on the road! Super quick and easy!
April 2024
The store manager is heaven sent ! Our battery and battery connector completely eroded and he not only got the part from the dealership for us he also took the time to replace it and explain the issue. We owe him big time! Most caring and helpful person I've encountered at a auto zone!!!!!!!
January 2024
Very helpful even though it was close to quitting time.
