AutoZone Kingston Pike in Knoxville, TN is a trusted retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the professional and friendly service provided by the staff. Danner, a staff member, was praised for his thorough and helpful assistance, including performing a computer readout and checking the alternator and battery, which helped prevent a breakdown. The store is accommodating to customers in emergency situations, such as when a vehicle broke down and needed overnight care. Brogan was noted for his excellent customer service, quickly offering help and assisting in finding the correct bulbs. Mike, the mechanic and manager, is recognized for his honesty, experience, and willingness to help, especially for customers like single working parents. Overall, the team at AutoZone Kingston Pike provides knowledgeable, caring service that makes auto repair and parts shopping a positive experience.
I stopped by after work to pick up a lace on steering wheel cover. The leather on my steering wheel was starting to show signs of wear, and I wanted to protect it. The staff was friendly and helpful. They directed me to the correct aisle. I found it and checked out.
January 2024
I CANT SAY ENOUGH HOW GREAT DANNERS SERVICE WAS. VERY PROFESSIONAL,DID MY COMPUTER READ OUT AND WENT AND GOT A HARD COPY. HE ASKED IF HE COULD CHECK MY ALTERNATOR AND BATTERY. FOUND MY ALTERNATOR REALLY WASANT CHARGING LIKE IT SHOULD. THANK YOU DANNER IM SURE YOU KEPT ME FROM BREAKINGON THE SIDE OF THE RD. DOWN
January 2024
We were broke down and they were very accommodating. We even had to leave our truck overnight and they told us they wouldn't tow it.