Best Western Knoxville Suites - Downtown is an older building with clean rooms and a convenient location, with many amenities in walking distance. The staff is generally very helpful, friendly, and accommodating, though one dayshift clerk received negative feedback. While the bed is comfortable and the place is quiet, some maintenance issues are noted, such as bathrooms not well maintained, rusty pipes, and problems with sinks or the HVAC. The breakfast area is available, though stocking can be inconsistent. It is considered a good value for a quick stay.
All around decent but the breakfast needs improvement
July 2026
If you visit the area or just pass through the city and you stay for a night or more, this is one of the places you should stop at. The Great Smoky Mountains are waiting for you. The hotel is clean, quiet, great hospitality and good breakfast.
June 2026
Had a wonderful stay. The staff were fantastic, very friendly and accommodating. The room was clean, comfortable, and quiet. Easy access to the entire city. I would stay here again!
