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“CLEANEST HOTEL I HAVE BEEN TO IN A WHILE!!
Rooms were fresh. You could smell the clean.
They offer dinner, 3 Drinks, and breakfast with your stay!!!
I had nachos and tortilla soup.
My husband had everything 2 tacos,nachos, a hot dog, and anything else out lol It was There were a couple of staff for help and to wipe tables they kept everything well stocked and clean
Drinks were a really nice touch with dinner. I got a whiskey coke. They have specialty drinks as well. We were not too excited about the 2 beer choice but light and a local IPA they also have wine.
Breakfast had everything also.
The pool and whirlpool were perfect to end the evening. The water temperature was excellent.
I really enjoyed staying i hope to come back soon!”
“Great location close to market square! Also, fun fact, birthplace of the SEC! CJ at the front desk was amazing and accommodating and made us feel more than welcome. Additionally, the valet service made parking and baggage handling a breeze. Definitely recommend!”
Open 24 hours
401 W Summit Hill Dr SW, Knoxville
Hotels
“Close to alot of great venues.
The wonderful people there are very friendly. The valet was a very nice and helpful.
I would stay there anytime I visit Knoxville.”
Open 24 hours
811 N Campbell Station Rd, Knoxville
Hotels
“Nice location and great value. Cant beat an indoor pool as well. Rooms are clean. Water in the sink was very high pressure but the shower wasn't as hard. Also found that I needed to run the sink to keep the shower hot. Our room was on the 1st floor and could hear someone rolling their chair around there room. Wasn't worst, just metal door and hard floors don't muffle the sounds.”
“We had the most wonderful experience working with the Tru for our wedding weekend. The management and staff at the hotel were so kind and so accommodating throughout the weekend. They really went above and beyond with the details and with making us feel special. They made a custom link for us to provide our guests when booking through the block and the booking process was very easy and transparent. After we picked our wedding date, a large festival got scheduled in Knoxville for the same weekend, but the Tru maintained the agreed discounted rate and allowed us to reserve more rooms in our block up until the last minute. They put up posters with our engagement photos in the lobby for our guests to sign, left celebratory treats in our rooms, and even left gifts in our parents’ rooms. They distributed our welcome bags into our guests rooms before they arrived and made the entire weekend a seamless experience for not only us but for our guests. We even had our dog with us for part of the weekend and they were extremely welcoming and provided lots of dog-friendly recommendations around the area. We cannot recommend this hotel enough. Special thanks to Austin who was extremely helpful in the planning/booking process!”
Open 24 hours
531 Henley St, Knoxville
Hotels
“Hands down the best service I've had in the US. I only expect service like this in Europe....so good. It allowed me to enjoy my stay twice as much. There were a couple of minor hiccups with the room and they went above and beyond to correct. This was my first time in Knoxville and I'm excited to go back and will definitely be staying here again.”
Open 24 hours
407 Union Ave Suite A, Knoxville
Hotels
“Very cute hotel, lots of charm, very clean, staff very friendly and very helpful. Location can not be beat! Right at market square which is my favorite place to be when I visit knoxville.”
“Front desk staff was friendly and helpful.
Breakfast was good.
My only complaint is not the hotels fault, but just rudeness of people slamming doors at midnight.
I enjoy staying at the Hilton properties.”
“This place is amazing!! The bed is so comfy! They have a bar, bistro downstairs with an awesome bartender Ilene I've been in the restaurant business my whole life and she is a great bartender. She makes you feel right at home oh yea she makes a great cocktail!! Thank you Ilene your great! My room is perfect with a GREAT view. Ill definitely recommend this hotel if your ever in downtown Knoxville come stay at this hotel!! You won't be disappointed!!”
Open 24 hours
816 N Campbell Station Rd, Knoxville
Hotels
“In October of 2025, My daughter and I got off the highway due to an accident. She was experiencing trouble with her laptop and had an essay due and it was crunch time. We pulled into this location and walked in and met Josh Heidel. He was fantastic, helpful, polite, quick, you name it-he was it!! She needed 12 pgs. printed and it was late at night with nothing opened. He got us hooked up right away and papers printed and she was good to go. He didn't have to do this nor was this part of his job but he came through for her and we are forever grateful for going the extra mile. Josh, I hope you know you made our nerves at ease knowing you jumped in to help right away. Thank you Josh!!”
Open 24 hours
6324 Papermill Dr NW, Knoxville
Hotels
“I was very impressed with the cleanliness and service. The location is very convenient to the highway and lots of area dining. The free breakfast wasn’t bad either. This will be the place I stay when ever I visit the area”
Open 24 hours
420 N Peters Rd, Knoxville
Hotels
“John at the front desk assisted me, and it made me happy to choose this hotel to stop and stay the night while on the road. He was extremely kind and helpful. If I am ever in the area again, I would make sure that I stayed here because of his excellent service!”
Open 24 hours
11340 Campbell Lakes Dr, Knoxville
Hotels
“We thoroughly enjoyed our stay at this property. The room was completely clean and accommodating, including a very comfortable bed and a temperature control that was simple to set or adjust. The staff was friendly and welcoming. Sandy and Jordan helped greatly with our stay.”
Open 24 hours
9128 Executive Park Dr, Knoxville
Hotels
“This was a nice, clean and updated Hampton. Staff was super friendly and accommodating. Cleaning people were also very helpful. Highly recommend. Especially for location and price.”
Open 24 hours
11319 Campbell Lakes Dr, Knoxville
Hotels
“Spacious suite. Free social hour food and drinks, Monday through Wednesday. Shout out to Sherry for her fresh and delicious nacho/ taco bar; beer on tap. Room furnishings due for update. Clean, musty-free laundry room. Free breakfast; top notch healthy choices. Staff attentive and friendly. Beautiful pond with fountains, wildlife, and picnic table on grounds. Walk to dining/ shopping options. Gym. Suggestion: refillable filtered water station would be great.”
Open 24 hours
9134 Executive Park Dr NW, Knoxville
Hotels
“This was my second stay at this hotel and I would not have returned unless I was satisfied with the service and cleanliness.
A special thank you to service clerk Nicole who was very helpful and courteous.”
“We thoroughly enjoyed our stay here over the Christmas Holiday. There is a spacious lobby and sitting area where they serve a delicious breakfast every morning. They had hot cocoa which was a bonus for the kids. We also enjoyed taking pictures with the elf cutout they had by the front desk. Our room was comfortable with a kitchenette and desk.”
“The lady at the front desk was really nice. This hotel is surprisingly nice. We'll certainly stay here anytime we're in Knoxville for our favorite brewery (Xul). The rooms were nice and clean the beds are pretty comfortable. Even the continental breakfast was pretty solid. They even have a gym!!”
“We stayed here twice on our trip. Once headed out and once coming back. The front desk clerk was accommodating and personable. She's why we came back.
We had a pet and had to stay on pet floor. 1st stay was ok. But 2nd stay we originally had 308 and the pet smell was unbearable. So we changed rooms”
Open 24 hours
5634 Merchants Center Blvd, Knoxville
Hotels
“Ever since I found out that I can come and enjoy breakfast for $5 without being an overnight guest, I have become a regular. I stop in a couple times a week to jumpstart my day. I LOVE the staff. Jebbi is always so nice and attentive. I now recommend all of my out of town guest to stay here. Thank you holiday inn”
Open 24 hours
730 Rufus Graham Rd, Knoxville
Hotels
“We had to stay 3 nights because of a power outage in our neighborhood. I wasn't going to be inconvenienced by going to a cheap hotel. I was already out $2700 just to get power on at my house. My dad used to say, "it's only money." This was worth it.
Noteworthy details: It's off the interstate. It's not so much a vacation spot. But it was money well spent for the comfort.”
“Amazing people. The Staff and front desk manager were amazing and treat us like family I almost hated leaving to move into our new house because how amazing the people are there.”
Open 24 hours
1317 Kirby Rd, Knoxville
Hotels
“The counter staff were friendly and helpful. The food service lady did a superb job of keeping food and utensils stocked. The area was clean....very clean! In short, the room was just what I needed, the staff was fully supportive, and breakfast was good!”
“This has been a blessing for me and love being here , you are made to feel as though you belong and no one bothers you , it’s definitely family oriented and a great place to stay”
Open 24 hours
501 W Church Ave, Knoxville
Hotels
“Absolutely amazing! Best customer service I've seen in a while! We booked 2 nights at the Hilton for my daughter's volleyball tournament. It happened to snow about 4 inches Friday into Saturday. The staff was prepared, available, and so kind. It was one of the only sidewalks in the whole city that was clean and free of ice and snow. Thank you for making a semi-stressful weekend great!”
“Great location for downtown Knoxville. It's unfortunate they charge you $20 to park on site.. There are parking garages/lots close by that are cheaper if that matters to you. The staff are super friendly, and request a room on the quieter side of the property if one is available. Would stay here again.”
Open 24 hours
1550 Cracker Barrel Ln, Knoxville
Hotels
“Perfectly adequate for a last-minute stay on a road trip. Was comfortable and clean enough, and the location was right off the interstate. Made a couple waffles at the breakfast station the next morning and we were on our way, no complaints.”
“I did a trip to Tennessee, Nashville, Knoxville, and a few spots in between. This was one of the better priced but also a very comfortable hotel. Was it perfect? No was the bed comfortable? Yes was the room clean, yes.
If I had a complaint it would be the breakfast. Your choice of hot food was oatmeal or waffle. So I walked across the parking lot and went to cracker barrel.
But if I travel the route again I will definitely stay in that hotel. I have no no reasons why I wouldn't.”
Open 24 hours
10935 Turkey Dr, Knoxville
Hotels
“Great little hotel for an overnight stop. Plenty of restaurants within walking distance of the hotel. We brought our small dog with us, and we were pleased to see they had a place right near one of the exits for us to take him out, and they had a poo bag station right there.
I do want to recognize one of the amazing staff members James. He's one of the maintenance guys, but he went above and beyond for my wife and I. We went over to the lobby to grab a coffee after our long road trip, but the coffee was cold. We went to grab a juice from the juice machine, but it was turned off. James saw us and asked if he could help. He offered us some lemonade, and gave us some fresh hot coffee. He also stayed and chatted with us for a bit and told us about the area. It made us feel at home while away from home. His hospitality was amazing, and we're very grateful. Give that man a raise, because it's hard to find people that genuinely care about others. Thank you James!”
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“Robyn went above and beyond to take care of me and my dogs. ? However, it would be nice to know the cost of per fees upon check in and not check out lol ? ! But she was amazing”