Extra Space Storage on 8627 Middlebrook Pike in Knoxville, TN offers a wide selection of storage units, including climate-controlled options, as well as ADA-compliant facilities, package acceptance, multiple entry/exit gates, parking spaces, elevator access, and wide drive aisles. The solar-powered site provides convenient freeway access and is known for its professionalism, cleanliness, and exceptional customer service. Customers praise the helpful staff, such as Tom Keene, who provide personalized assistance to meet all their storage needs. The facility is described as secure, with no pest issues, and users appreciate the ease of access and ability to reach out with questions. Overall, Extra Space Storage receives highly positive reviews for its reliable, trustworthy, and understanding service, making it a recommended choice for anyone in need of self-storage solutions.
I highly recommend this storage facility. It’s clean, affordable, and safe. Vince was extremely helpful during my registration process. Everything was smooth and easy. Excellent customer service.
September 2026
Tom with ExtraSpace Storage was very helpful with downsizing our rental space. We have been a customer here for over a year and have had great service when in need. The facility is also clean and easily accessible.
September 2026
We have had a unit here for a couple of years now and since signing up online, we have not required customer service at any point until today. Tom helped us with our unit and provided outstanding customer service. The building is always clean and quiet both inside and out.
