-
December 2024 by William “Doc” Drennan
Very helpful and prices definitely work thank you cricket for hooking my friend up
-
November 2024 by Karen C
I love cricket but for 1 line 50.00 to much. When Metro has 1 line port ur number 25.00 with a free phone!
-
November 2024 by David Mendez
The one guy working at that store is very unprofessional and rude, thinking about to switch to another company.
-
May 2024 by Kristina Alvarado
The lady working at that store is extremely rude and unprofessional, do yourself a favor and go to another store. Boost is a few stores down, I recommend going there.
-
March 2024 by Anna Mejía
Terrible service, the employee who works there is arrogant and responds poorly to customers, this is the third time I have had problems with her and reading the comments I realize that I am not the only one, it seems that they do not need the work.
I change cricket,
-
March 2024 by Nagai Godinez
The employees do not serve you well, they do not treat you well
-
March 2024 by Orestes Baro
It's a cell phone store. The young lady there that helped me was polite and helpful.
-
November 2023 by Bridget Sanders
This store has very unprofessional employees working there. I walked in and I explained about having an issue with my phone running hot. The young lady told me that she could not help me and basically walked away. I called the store in oak ridge Tennessee to explain the problem with my phone and the employee was very helpful and very informative about my issue. She went into details about they don't have the technicians there to fix my phone but gave me the name of the place next door to them to go and take my phone and offered me to bring my phone in for her to look at it. If the employee on Broadway would have explained this to me I would not be giving a one star to this store. You don't tell a customer I can't help you and walk away.
-
October 2023 by Lizabeth Inoke
I walked into this cricket and the staff were so unprofessional. Right when I walked in I feel judged. I mean they stared at me with such nasty looks it was horrifying. I didn’t know what I had done wrong cause I’ve never been to this cricket store nor met the workers there. The two girls who worked there didn’t catch their names were so rude. I wanted to add more lines to my account but apparently they couldn’t do that and kept telling me that I need to call customer service which the problem was crickets fault for not writing down the correct spell of my first name ??♀️I had all my papers to prove it’s my account and security codes, even the phone that was used for the account and still it was my fault. I left and went to a close by location which was the one on Clinton and was welcomed with smiles and they helped me out within minutes with no problems.
-
September 2023 by keith crenshaw
Signed up for direct deposit..cricket didn't send in payment then charged me for late fees and reactivation cost...I feel tricked into paying more fees for "their" errors..and the customer service lady was rude about it all..
-
September 2023 by C Price
A nice young lady named Elizabeth helped me today and she is great.
-
August 2023 by Lisa Hunt
Elizabeth Lorenzo has been amazing helping me change three lines at three different times she is always kind, professional, and knowledgeable. Her manager Danyel has also always gone above and beyond as well.
-
November 2022 by Philip Payne
Great experience on 2 occasions 10 days apart. Store is clean and inviting. Staff was very helpful and knowledgeable. Especially Elizabeth. I'm lacking in tech savvy and Elizabeth spent most of an hour on both visits helping me pick a new phone and working patiently to help me get all my questions answered. She couldn't have been nicer and more professional.
-
August 2022 by Jonathan Dyer
I love the help and the advice they give to the customers Jessica and the manager are great workers!
-
August 2022 by Alissa Spencer
Jessica helped me out so much, with a great attitude!!! I'll be back to this store for her!
