Cricket Wireless Authorized Retailer in Knoxville offers flexible cell phone plans with unlimited talk, text, and data without annual contracts. Customers have praised the store for its clean and inviting atmosphere. Staff members, particularly Elizabeth and Sierra, are noted for their kindness, professionalism, and extensive knowledge, making the experience enjoyable for those who may not be tech-savvy. Elizabeth has helped multiple customers with patience, spending considerable time to ensure their questions are answered and they find the right phone. While some customers have expressed dissatisfaction with Cricket's customer service over the phone, they appreciate the dedication and support provided by the in-store associates. Overall, the store's friendly staff and helpful service contribute to a positive experience for visitors.
I've had boost & xfinity & crickets Service is way better I have the family plan with 5 phone's unlimited & I thank I pay $166 a month & I swear it seems like they are always open
July 2026
The two people working today were great. I am unsure of the sweet girls name but the guy's name was Diego, I believe and he went above and beyond to help me. Both of these two employees were wonderful in a process that was slightly stressful for me. Super grateful!
October 2025
Exllent service definitely recommend it to anyone who wants to switch to them
