Extra Space Storage on 2072 Western Ave in Knoxville, TN, offers a wide range of storage options including drive-up, drive-up climate-controlled units, and secure storage space. The facility features large drive aisles, elevator access, security measures like security access to individual floors, and a kiosk for convenience. It is ADA compliant, accepts deliveries, and has parking spaces and a solar site. The location provides easy freeway access, making it convenient to reach. The staff is known for being friendly, helpful, and professional, providing a clean and well-maintained environment. Customers appreciate the security, quick and easy process, and the helpfulness of employees who are knowledgeable and attentive to concerns. The facility also offers amenities like usable bathrooms after hours. Overall, Extra Space Storage is praised for its cleanliness, location, security, and exceptional customer service, making it a reliable choice for storing belongings.
Great place clean super friendly staff and will not let anyone just come in your unit without your knowledge they are awesome here
January 2026
The people that work there are beyond amazing!! The friendliest, most helpful people around. Plus the security of the facility is commendable to say the least. Great experience!!
January 2026
Derrick is one of the best employees I've met at this company. I've helped a few friends with different units at different locations but this guy at this location stands out. He is extremely educated about the company and is thorough with the step by step process. Always kind, always smiling. I highly recommend this location!
