Firestone Complete Auto Care in Knoxville is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. Helping neighbors since 1926, their expert team offers comprehensive solutions for every make and model to keep your vehicle running smoothly. Customers report that the team cares about its customers and their work, taking people in immediately even with no notice. Staff are described as incredibly kind, helpful, and professional, taking time to explain everything. Employees consistently go above and beyond, looking out for customers and their vehicles. In one case, a staff member helped a stranded family after hours, identifying the needed part, ordering it, and using personal resources to arrange transportation and monitor progress from home to resolve the situation quickly. The service is noted as reliable and affordable, with managers taking time to explain necessary work for safety, building trust that customers appreciate. The team’s actions make customers feel comfortable and secure, earning return business and high recommendations for their exceptional auto care service.
Great experience. The guys got it done. Fast and efficient.
April 2025
I hate doing car things, but I love Firestone when I have to! The Store Manager Dan was so helpful and friendly and had me on my way very quickly. Would definitely recommend:)
April 2025
Dan is the best! He cares about his customers and his work. He took care of me after having several issues with my car. Firestone took me in immediately even when I came in with no notice. Thank you!!!
