H&R Block is known for its friendly and professional staff who are helpful and knowledgeable. Customers appreciate the timely service and the staff's effort to ensure accuracy and maximize refunds. Many reviewers mention the staff members as being nice, friendly, and a great asset to the business. Although some find the fees a bit steep, the overall experience is positive, with little to no wait time and consistent quality service from experienced preparers.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
