iStorage in Knoxville provides convenient, affordable self storage solutions with a range of options including drive-up and indoor climate-controlled units. The facility is designed for easy access, featuring gated entry, extended hours, well-lit grounds, and wide aisles to accommodate trucks. Customers appreciate the friendly and helpful staff, especially highlighting the exceptional service from managers like Monique, who is known for her friendliness, quick assistance, and excellent communication. Many reviews mention the smooth process of renting, changing units, and closing accounts, often praising staff for their understanding and support, even from a distance. Long-term customers have been satisfied with the service over several years, despite some concerns about recent price increases. The staff’s professionalism and dedication make the experience comfortable and reliable. Located at 8848 Kingston Pike, iStorage is part of the NSA Storage brand and is recognized for its clean, well-maintained grounds and attentive customer service. Overall, iStorage is highly recommended for those seeking secure, accessible storage options with caring staff who prioritize customer satisfaction.
Used them from March till September, had absolutely no issues at all. Employees were very nice and helpful, will be using this facility again if I ever need to store anything.
June 2025
Monique was very friendly and outstanding customer service I liked how she was fast and neat she was always smiling and made me feel very comfortable and confident in what I was there for thank you for your help and time
June 2025
Whether I phone in or go in person it is always a pleasure to speak with manager Monique. I highly recommend this facility when looking to store your valuables.
