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February 2024 by Big dogs rule Dog
My girlfriend I love this place
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January 2024 by belgwi1
I've had nothing but good experiences at this store. Recently I've been buying a variety of parts for different trucks and cars. I've got to connect with three workers in particular that I'd like to mention here. One of them is named Trevor and the other two are named Ben and Kloi. I get nothing but a positive attitude when I walk through the door even if I'm covered in grease or frustrated because I'm struggling with repairing a car. They all listen well. They're all friendly and they all have a smile. Most importantly I feel valued not only as a customer but is a person. I've engaged in discussions unrelated to automotive parts with each of these individuals and definitely have the privilege of knowing them more than just for their expertise with repairs and auto parts. Kudos to these three individuals who represent O'Reilly's very well. I've seen each of them help other customers as well and watch them as is my job as a psychologist outside the auto repair area. I feel comfortable being who I am around these individuals and I feel like they're extremely accepting of all diverse groups who walk through the door. While they'll always be someone who's upset and has a negative customer experience, I've never had any and just wanted to again thank these three O'Reilly's employees for being who they are
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September 2023 by Virginia Garland
I was met immediately with amazing knowledge and location of the things I was looking for. Male cashier was engaging and friendly. I asked for help to hold my hood up (no prop bar) and the wonderful young woman was happy to help! I think I have my favorite auto store ?
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July 2023 by Emily Skelton
They were very helpful both times I was in there. Above and beyond service A+++
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July 2023 by Maylie Laconca
Trevor is the guy to see here, he's really knowledgeable and quick to help. I had to edit my post I had already given 5 stars years ago but after needing their help once again and him not hesitating I had to put his name out here.
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May 2023 by Drew Drew
Very expensive compared to other auto parts stores
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February 2023 by jason garrison
Manager gave a super hard time about returning some parts. He made excuse after excuse... it was actually a very bizarre interaction. Will never buy from oreilly again.
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January 2023 by Suzanne Riegel
Trevor, Sky and Karen went above and beyond to help me get back on the road on the weekend. O'Reilly has a great team at their Chapman location!
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December 2022 by Jo Davis
Karen and Ben went above and beyond to help me out of a tight spot and get my car back in working order! Excellent customer service and total professionalism from start to finish, I would absolutely recommend this location.
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December 2022 by Josiah Davis
Karen and Ben went above and beyond to help me out of a tight spot and get my car back in working order! Excellent customer service and total professionalism from start to finish, I would absolutely recommend this location.
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November 2022 by Victor Bond
Always as helpful as they can be, but fair warning you should check to make sure you got the right part before you leave. Everyone makes mistakes and they were very helpful getting the product I actually needed when I realized it didn't fit when I got home. Still, I'd rather not be covered in oil and grease having to drive back in my girlfriend's car to exchange parts.
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November 2022 by Jeffrey Menende
Been dealing with oreillys since I moved to Tennessee warm atmosphere welcome every time I come
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August 2022 by Leo Meres
I was disappointed, Clark did not want to look up the parts I needed, told me to go on website and bring the part numbers back to her to get prices.
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August 2022 by Heather Flack
We love O'Reilly's part store that's the reason why we have a commercial account with them and them only
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July 2022 by Thomas Gibson
My go to store for auto parts visit here daily sometimes but at least twice a week, highly recommended
