O'Reilly Auto Parts in Knoxville, Tennessee, located at 3940 Chapman Highway, is praised for its excellent customer service and knowledgeable staff. With a range of services including free battery testing, wiper blade and bulb installation, and fluid recycling, the store is well-equipped to assist customers with their automotive needs. Reviews highlight the helpfulness of associates like Trevor, Ben, and Sky, who go above and beyond to resolve issues efficiently. Customers appreciate the quick battery installation and the ability to test and purchase batteries on-site. The store also offers a Loaner Tool program for those needing special tools for their projects. Many customers express their intent to return due to the positive experiences and the professional, respectful demeanor of the staff. Overall, O'Reilly Auto Parts stands out as a reliable option for automotive parts and services, making stressful situations easier for customers.
Helped us out when auto zone wouldn’t, they’re the best!!!
October 2025
Awesome!! Did diagnostic test on our vehicle....sent us to local auto shop. Part ordered...put on our car...within a short period of time we are back on the road. Highly recommend. Thank you!!!
August 2025
The AMAZINGLY FANTASTICAL employees that work here always go above and beyond to help me resolve my issues. They always figure out an answer for me. And they always try to save me the most money and get it for me as cheaply as possible. I always enjoy my time in the store!
