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February 2024 by Jonathon Hash
We had a really rude reception when my girlfriend brought our dog in for a wash after getting sprayed by a skunk. We were turned away because as the lady said “it already smells in here.”
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February 2024 by HolisticBrit Ellis
This used to be an awesome place to shop but I’ve seen a drastic decline in customer service and drastic increase on prices, it’s sad when petsmart is cheaper. But what really bothers me is that they don’t honor there prices, when’ a sign says a specific price off a product I expect that to be deducted off the cost, but that was not the case and the so called store manager Alex was not only rude about it but clearly did not want to find a solution to the problem like managers are supposed to do, so instead I walked out after paying what she claimed was 20% off the product instead of the actually price deduction the sign read which would have been significantly more than 20%, I’m not a math wiz and even I could figure that out. I won’t be back, I miss the old manager, she was awesome.
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February 2024 by Arturo Mercado
Miranda was extremely knowledgeable and was able to assist us when selecting our aquarium set up. I would highly recommend her for her passion and attention to detail. She was very informative and guided us throughout the entire process.
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January 2024 by Rick Dennis
Good selection of fish and aquarium supplies
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January 2024 by Johnny Graves
Great store for pet supplies
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January 2024 by Shanna Rackham
PLENTY OF PET FRIENDLY ITEMS AVAILABLE....STAFF ALWAYS HAS A "SMILE IN THEIR VOICES"‼️
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January 2024 by Del Kitten
sold me a dead and fly less culture claiming it was ok.
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January 2024 by L F
Overall pretty good. Always has what I need for my pets. I also love to see the few little animals they sell.
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January 2024 by Kristopher Hesson
Great selection and staff!
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December 2023 by Jamie Webb
Great place. Friendly staff, always willing to help
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December 2023 by Kendra Forester
I wish I had gotten the names of the folks that helped us a few days ago with the purchase of our rabbit. I think one of them was named Alex, not sure about the other person. They were knowledgeable, friendly, and very good with our two toddlers and that’s pretty hard to find. 11/10 experience.
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September 2023 by Mark Godsey
I purchased a four pack of flea treatments for my dogs on Saturday afternoon. I put a treatment on two dogs Saturday night and went to put one on a third dog on Sunday morning. The one I got out of the package was empty. After looking closer at it I could tell it had been cut and all the liquid had leaked out. I went to the store and talked to a clerk and she spoke to the manager and I was told they couldn’t do anything about it because I had already used two of them. When she went to the isle and checked the other one they had it was the same way. She took it off the shelf so they wouldn’t sell it but said I couldn’t have a full tube out of it because her manager said not to take care of it. I’m a member there and will not be buying for my nine dogs there anymore.
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September 2023 by Kaity May
The staff is nice. I’m in here every two weeks to buy crickets for my gecko and I’m shorted every time. I was shorted 6 crickets in my last trip and 8 before that. Which may not seem like a lot but that’s meals for him that I’m paying for and not receiving. I try not to complain cause I’m sure it’s hard to collect the crickets, but I don’t have this issue when I go other places. Just count your stuff and make sure you are getting your money worth.
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September 2023 by Case Offutt
Terrible service. Do not go here. The prices are astronomically high, and the service is awful. I stood at the register for 10 minutes without a single employee coming up to check me out, so I just left. No idea how this place is still in business. It’s been like this for the last 4 months or so. Was great before, now it’s run terribly.
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July 2023 by Sharon Crockett
The staff at this business are very knowledgeable and are always willing to help a customer at any time. They allow dogs inside the store and the dog doesn't have to be a Service dog.This store also has a doggy wash which is only $10.00 and they provide shampoo, conditioner, aprons to put over your clothes , and towels to dry off your dog.Although we have not been able to get our Border Collie into the bath yet because she is afraid of the spray noise, I like the fact that you can wash your own dog at your own pace.Also their prices are quite reasonable.
