Pet Supplies Plus Knoxville - Peters is a cherished local pet store known for its wide selection of products and services for all types of pets. The store offers a unique self-serve dog wash, equipped with shampoo and towels, although customers note that using the dryer incurs an additional fee. Many customers appreciate the staff's willingness to assist, with some employees going above and beyond to help, especially during challenging situations.
The store participates in local adoption events and maintains clean living conditions for the animals available for adoption, which reassures potential pet owners. While some customers have expressed disappointment over the recent changes to the rewards program, others highlight the excellent customer service and quick order fulfillment for deliveries. The store consistently communicates with customers regarding any unavailable items, ensuring satisfactory replacements are found.
Overall, Pet Supplies Plus Knoxville - Peters is highly recommended for its outstanding service and commitment to animal welfare, making it a preferred choice for pet owners in the area.
Nice,clean and well stocked store for your pet needs. Jacque was very helpful in checking out. She helped to get the extra discounts. I had received through emails.
September 2026
Super helpful employees! Kind and respectful to my dog.
August 2026
The associate was very pleasant and helpful. Thanks
