Pet Supplies Plus Knoxville - Peters is a cherished local pet store known for its wide selection of products and services for all types of pets. The store offers a unique self-serve dog wash, equipped with shampoo and towels, although customers note that using the dryer incurs an additional fee. Many customers appreciate the staff's willingness to assist, with some employees going above and beyond to help, especially during challenging situations. The store participates in local adoption events and maintains clean living conditions for the animals available for adoption, which reassures potential pet owners. While some customers have expressed disappointment over the recent changes to the rewards program, others highlight the excellent customer service and quick order fulfillment for deliveries. The store consistently communicates with customers regarding any unavailable items, ensuring satisfactory replacements are found. Overall, Pet Supplies Plus Knoxville - Peters is highly recommended for its outstanding service and commitment to animal welfare, making it a preferred choice for pet owners in the area.
Everyone there are always friendly and the store is always very neat and clean. They are the only place I have found locally to buy my dogs food so I don't have to order online. They have a very large selection of foods, treats and supplements for all animals !!!!
October 2025
Been going here for years love this place some of The employees aren’t very well trained for know what they should know working in a pet supply store but I love coming here
September 2025
Four stars only because they don't give points for shopping anymore. Use to get 5-10 $ depending on amount spent but they changed the whole rewards system.
