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March 2024 by Rhonda Hunt
Great experience at Pet Supplies Plus in Knoxville. The only reason I did not rate them a 5 was because there was no cart to transport my older large dog that has issues walking on certain floor types.
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March 2024 by Michael Henderson
Got what I needed m
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March 2024 by Beth Colvin
I highly recommend Becca for your grooming needs at Pet Supplies Plus. Bernie has terrible separation anxiety where he will violently shake in fear when I go to leave him or even when we’ve tried to take him for ice cream at Brewsters like he thinks we’ll just let someone take him home with them. This isn’t the first time we’ve come to see Becca here, but today was the first day that he saw her and wasn’t violently shaking in anticipation of me leaving him. Not only does he always look exactly how we talk about in our consultation, but she’s never had an issue with him being bad for her around his beard area like another groomer he saw there seemed to have. If you’re looking for the perfect person for your fur baby, definitely request Becca here.
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March 2024 by Ninon Holt
My dog enjoyed it, love the doggie baked goods!
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March 2024 by Google User
Very convenient shopping. Not a big, overwhelming pet store like some others. The new floors look great and the place looks really clean and organized. (I do not look at the pets for sale, so I can't comment on that part.)
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March 2024 by A. B.
Up until today, I had never really had any issues with this location. I placed an online order on 2/13, and never ended up picking it up. I did get a call about the order, and to call or it would be put back. I have a very inconsistent schedule, and was very busy. I didn't get a chance to call and quite frankly forgot. I should have been issues a refund. Upon checking my bank statement today, I saw I was never refunded, but the transaction had posted on 2/17. I called to get this corrected, and a very unwelcoming tone from the manager. Putting blame on me " didn't we call you?" Yes, you did. That's neither here nor there. Then a long pause. And an annoyed tone of " I will go and get it credited". Yes, yes you will. Did the employees take it home? I am assuming so otherwise I would have been refunded immediately. Not even an apology! Because of this, I will never shop at this location again. This is shady business practice and Laura shouldnt be a manager. I wasn't even rude. This shows they will steal your money for profit instead of do the honest thing. I will make sure corporate knows about this issue.
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March 2024 by proplefty
This store has been my long-term, high volume go to for our very large dog food purchases. We have been going there for a very long time. Do to an experience with Daniel in the Oak Ridge store, we will no longer do business with them ever again… we purchase at least $20,000 in dog door yearly, and will be finding a new location!!
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March 2024 by S. Pellham
Cashier too opinionated. Internet service sucks. I can't look up and use my rewards
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March 2024 by Jill gordon
Have some unique food and friendly staff.
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February 2024 by Ric Lee
My name is Richard Lee. My account is under Heather Lee. I have been using this location for the past 7 to 8 years and I’m extremely satisfied with the staff and as well as management. The store mgr. Lauren(?), Waylon and Rebecca have been very nice and easy to deal with and I can’t thank them enough! My only complaint is the amount your company charges for dog wash services. I used to pay $25 for a card and now it’s $60. These new charges have only gone up in the last year or so and in my opinion it’s absolutely ridiculous! I understand the price of inflation as well as basic economics however, I’m more than likely going to have to find another store to wash my dog Fulmer (blue tick hound) who is more reasonable to my budget. Warm Regards.
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February 2024 by Melinda Eberhart
Very polite
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February 2024 by Randy Atchley
Very helpful after my dog got skunked
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February 2024 by Lawrence Crouch
Good location, nice store and great staff.
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February 2024 by Gary Pettigrew
Grooming was exceptional
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February 2024 by Bob Huber
Good store, friendly staff and a breeze to shop, get in and out fast. Good selection of items
