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November 2023 by Paul Wells
I've been going to them for several years.I actually had the unlimited service for a long time. Which is actually the most economical path for maintaining cleanliness and appearance.I was working so much. I only got in there once a month. I discontinued.Now days. When I do get in there.Service is hit and miss.I must give a positive shout out to Miss Amanda.She is the BOMB, The best at attention to detail.I wish all the attendants had the pride in their work, she has.
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November 2023 by Paris Watson
I am a native here in Knoxville and have been coming to this car wash for years about 8 years to be exact, Today I visited and was highly disappointed and will no longer come again first and foremost when I pulled in and asked how much a thorough vacuum for interior of car would be I was til 160$ and this is BEFORE TAX! I get it the world is changing but that is RIDICULOUS for someone to vacuum a cup holder and the front and back of your car!!! Also the customer service absolutely sucked at that! Maybe if the customer service was good I would have possibly considered paying the price the attitude was kind of like if you don’t want to pay 160 dollars we don’t care about your car I will NEVER come back a customer for 8 plus years was just lost today and that is very unfortunate.
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October 2023 by Pam Smelcer
I have used this car wash for many years. Always had a great experience the staff is on point nice friendly very helpful shout out to Clint, Mike ,Jonathan and all the others. I have a black vehicle and people is always asking me how I keep it so nice looking keep up the good work team. Highly recommended
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September 2023 by Tran Duy Tan
"Extremely Dissatisfied with Car Wash Service - A Disappointing Repeat Experience"I am writing to express my profound disappointment with the car wash service I recently received, marking the second time I've left the establishment feeling unsatisfied. I feel compelled to share my experience to highlight the need for improvements.On my recent visit, I had high hopes for a thorough and quality car cleaning. However, I was sorely let down once again. When I arrived home, I had to spend additional time vacuuming and cleaning the interior of my car, as the car wash failed to meet even the most basic standards. Notably, a coffee stain on the door, which should have been an easy fix, remained stubbornly in place.To make matters worse, I was presented with a bill totaling $50 for a service that was far from worth it. It is evident that the car wash staff seems to prioritize expensive vehicles to earn tips, overlooking the fact that customers with regular cars also appreciate and reward good service with tips.In conclusion, my experiences with this car wash have been deeply frustrating and disappointing. I firmly believe that every customer, regardless of their vehicle's value, deserves a thorough and professional cleaning service. I hope that my feedback will encourage the establishment to reconsider its priorities and provide a better experience for all customers.I hope this revised complaint accurately conveys your dissatisfaction with the car wash service.
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August 2023 by Azheen Kurdi
Definitely the Best car wash in Knoxville TN! Great service, great people who actually like their job! Daniel handled my car, and he left it spotless. It looks so beautiful on the inside again, he made sure to clean every little corner, I am absolutely in love with my results! They even had a little spot for kids inside to play with some toys given, and there’s coloring sheets with crayons! Paid $75 and definitely not disappointed at all!Services: Auto detailing
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August 2023 by Laura Shore
Five stars for cleaning—I have been here several times and they’ve done a great job cleaning. Be sure to bring a cash tip because you aren’t allowed to add a tip to your payment. I took off one star because they randomly close early (11:00 am today), but that isn’t posted online, and they’ve never answered their phone when I’ve called to check to see if they’re still open before I drive over here. There also isn’t a recording to let the customer know that they’ve closed early or plan to close early. And when I checked online, it showed they were open. So a little consideration for their customers in this issue would be appreciated!
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August 2023 by curtis Deaver
My car was very dirty, I've been sick and in the hospital most of this year. It has to have a special treatment to get all the black dirt that was very to remove. They did a great job My car is very clean and shiny I'm very happy with this experience
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July 2023 by Jill Joyce
This place is closed right now for renovations or something. It is a great place. I have been going here for years getting my car cleaned. They always do a wonderful job. They are very efficient too. I highly recommend this business.
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July 2023 by Damien Strimple
Third time purchasing full interior detail and exterior clean. First two times were terrific. This last experience was a bit shoddy. Cup holders missed, seats left with crumbs, several misses. But on the other hand, I declined the offer to inspect before leaving (because the prior experiences were terrific) and also, it was very hot and humid out.Services: Auto detailing
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July 2023 by Andy W.
Don't waste your money, go to one of the DIY places. I wanted to come to this place so I didn't have to do the interior myself. Sadly after it was all said and done I had to go back and dust off my interior and wipe down seats. The quality it's not worth what you pay for.
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June 2023 by Tahany Kiana
ABSOLUTELY FANTASTIC! The Ultimate Interior Package made my car feel like it was brand new again. They do such a great job here. Worth every penny!Services: Polishing
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June 2023 by Ivana
Tried their service a few years ago and paid for the "full package". Car wasn't clean, interior were left dirty, and didn't go back. Decided to give it another chance : same thing. Manager asked me to return but had to wait too long for a mediocre job, and i don't have time to go through it again. Will take it to a regular car wash and save $50, despite having to vaccum it myself.
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March 2023 by Lynn Q.
I used to go to the car wash more frequently but stopped in the last year. The sales guy was so rude I vowed to never go back even when offered a free wash. I tried it again recently because I was close and my car was dirty from the rain. The crews do a decent job inside and out but always miss something but I can live with that. When I mentioned the rude guy (because yes even tho he treats people like trash he is still there) during the last service I got blown off even tho I know it's happened to more than just me. Save the money and go somewhere where they have free vacuums and you wipe it down yourself.
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March 2023 by Jaida Thomas
Outside of my car looks great! But inside of my car still a lot of crumbs and dog hair. Although I had a ton of dog hair but I pay for it so it can all be removed. Also, my seats were still very dirty which I was disappointed about so I ended up cleaning my car myself after because the lady took 15 minutes to do the inside of my car and I knew it needed more time after seeing the end result…Service: Auto interior vacuuming
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March 2023 by Sherry Dial
Beautiful work, exterior of car looked brand new with a full service wash, great staff and listens very well to make things right if your car is not cleaned to your satisfaction. Would return again!Services: Polishing
