Truist Bank receives positive reviews for its friendly and professional staff. Customers appreciate how smooth and quick their banking experiences are, often completing processes like getting a credit card in less than 45 minutes. The branch leaders and bankers are praised for their helpfulness, clear explanations, and welcoming attitude. Many customers, including those switching from larger banks, find the staff easy to work with and highly recommend the bank. Whether visiting in person or using the drive-thru, clients feel they receive prompt and courteous service. The branch is generally not busy, allowing for little to no wait times. Overall, Truist is seen as a friendly, efficient bank that provides a pleasant banking experience.
David Cantrell is an excellent teller and always very professional and friendly. He helped me get a nursing license notarized several months ago and I’ve been meaning to give him a shout-out.
February 2023
Both bankers were great. I didn't have any profiling, remarks or anything. The BM was great and explained my credit(18) amazingly. I got my first credit car and it took less than 45min to complete the process.
February 2023
After banking with a major bank for 24 years my wife and decided to open a new account at a local bank. We chose Truist Bank.Scott Bruso the branch leader made our transition so easy and pleasant I would highly recommend this bank. Scott was friendly and extremely professional meeting all our needs. If I could give 10 stars... read full comment
