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January 2024 by Tristan Kindopp
Highly unprofessional Staff, when asked about how to solve a problem we were having the lady behind the counter said to just go online and type away but it wouldn’t matter because no one cares anyways. This is part of the reason why usps is a horrible carrier service, just use fedex they’re way better and 100% more professional and helpful with any problem you are having.
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January 2024 by donnavon rudd
These people are miserable. Lady at the desk just almost erupted in anger at me for inquiring about a stolen package. I was not curt, I was not rude, but she made it a point to make sure I knew I was a POS and make it my problem she didn't have her glasses.
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January 2024 by Shyann M
While standing in line the lady at the front counter was being so rude to a gentleman just asking about change of address information. Not the first time I come and the workers in the building are rude for no reason.
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December 2023 by Caiti Landreneau
Gotta give everyone working there today (12/16/23) a major shout out. Our local post office on Asheville Hwy closed unexpectedly during business hours.. on the deadline for shipping Christmas gifts… so we went to this location. And so did about 30 other people. 10 minutes before closing and the line was out the door. The guy with the red hair was helping people in line and the 2 ladies behind the counter worked as quick as they could. These employees deserve extra recognition for their hard work today!
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December 2023 by Toms Channel
Went to send a cashiers check.. had a few questions about the shipping and the lady Martha behind the counter was beyond rude to my wife and i. She is very hateful and needs a attitude adjustment.. dont work that kind of job if you dont want to be helpful and provide customer service!! I would give this location negative stars if i could. Very dirty location and fishy things going on at this location as well. Ill go elsewhere.. ?
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December 2023 by Vicente Sixto
A lot of negative reviews on here about the drivers and not the workers who work in the building. Danny helped me out today and was extremely helpful and professional. He waited for a bit while I got the apartment number I forgot to put on my mail after he pointed out I may have missed it. I apologized but he said it was OK and he just wanted to make sure my mail was delivered and not sent back. Even when I went back in to get his name for this review the customers he helped left with a smile. Again thank you and will make this my go to mailing location.
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October 2023 by Teresa Guth
Packages NOT delivered. First time the gate was locked ….. I HAVE NO FENCE!!!! Todays excuse/ lie my front door was obstructed blocking delivery of my package. Got him on camera putting the mail in the box nothing blocking front porch for package to be left. As he had no package in his hand.
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October 2023 by No
Laziest postal workers I've come across. Today AGAIN my package was marked "delivery attempted but front door or driveway was not accessible." I was home when they marked it inaccessible and both were absolutely clear. Plus it's a USB CABLE! Put it in the mailbox you lazy slobs!
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August 2023 by Adam Lee
Where to begin ? I purchased some money orders with express delivery to help out a cross the country family member. My package never left their office. My money orders were fraudulently cashed, the employee on duty Martha T. (God bless anyone who has to come in contact with this wretched individual. I watched her disrespect and talk hateful to every customer for 20 minutes before it came my time in line.) was just completely and utterly rude to me attempting to insinuate that it was my fault that their employees that stole my package and cashed my money orders fraudulently. Please explain to me how I the customer am responsible for my package being stolen internally ?
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July 2023 by G Ford
They are more focused on equality than quality of service. The drivers will lie and say they cant make it to your front door or that your residential house is a closed business. Still waiting on orders.... They are a prime example of the government running things horribly.
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July 2023 by Chris Vittetoe
My package wasn't delivered because it says they had no access to my front door or driveway which is funny because there's nothing around my front door and my drive way is 60 ft long and it's wide open, I only see that they just didn't want to bring it to the door, I'm not sure what the problem was ,!!! Maybe if they would get off their phones they can get the job done!!!
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June 2023 by Hamm
The mail carrier cussed at me after he put my package in a check deposit box at my business location one day instead of the mailbox. The next day he forgot to deliver my package and started yelling at me in public after I informed him he forgot to deliver my package. He was totally unprovoked and seemed mad that anyone would even question him about an issue with their mail. He refused to hand me the package and refused to provide his name and started ducking and hiding when I tried to take his pic for identification. Then he lied to his supervisor telling her I was "chasing him" and "harassing him" I guess this is what he calls it when he mis-delivers mail and someone questions him about it in attempt to get their mail. He proceeded to tell me it made no sense that the mailbox at my business address was painted the same color as the building though it's been like that for years and no previous carriers have had an issue.Unbelievably, when I spoke to the manager, she started threatening me about the situation telling me I was not allowed to address the carrier about mail related issues or speak to the carrier any longer and that I was the problem. I believe it's within my constitutional right to inquire of the mail carrier if they make a mistake or if there is a delivery issue, but the manager of 37917 thinks she has some kind of authority to restrict me after they flubbed something with my mail two days in a row.Astonishingly, the manager didn't seem to have any concern about the way the carrier was behaving toward the mail customer.Very bizarre things occurring at 37917.
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June 2023 by Jeremy Everett
Driver stole my mail and reported I no longer live at that address even though I lived their the past two years. And when I spoke with the manager who did not give her named said she believes her driver over the person who pays her wages, just absolutely insulting for a public service worker to treat the person who employs her and pays her wages to sit there and call me a liar.
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May 2023 by Amanda Simonds
Maybe it's bc I grew up in the north east? but this is the best post office I've been to. They were pleasant, the man recommended which package to use, and they have pens and tape for you to use. The lady who checked me out was nice, asked if I wanted a picture, gave me a postmark stamp etc. Every other post office I have to remember to bring stuff with me bc they've yelled at me for needing help or not having my own tape lol so I appreciated this one
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April 2023 by charles lenear
This is how your package is left when the postman is too lazy to put it on your porch! This was an $80 set of hedge trimmer blades that could have easy been stolen!!
