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August 2023 by Young Wale
I came there to set up an account they looked at and didn’t get the account set up for me and treated me bad
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May 2023 by Leighton Smith
I have been a member with UTFCU since 1995. The staff is always so nice and welcoming. I went in today to get a loan. The branch manager, Angel Fields, walked me through everything, processed my loan, and had me out the door within 30 mins of walking in.
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January 2023 by John Alpers
Easy to use
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November 2022 by Bob Dugan
Easy, quick in & out, friendly
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July 2022 by Jarrett Powers
Kaitlyn was so helpful and understanding of my situation and fixed my issue within minutes. That girl needs a raise!
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December 2021 by Kent Van Cleave
Banking here since 1984. Has the feel of family.
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August 2021 by Seth K
I've been working with UT Federal Credit Union as a customer as well as a vendor for the last 10 years. I've always been impressed by their staff and how they put my needs first. They seem to operate by the golden rule and make sure they do the right thing.
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April 2021 by Vicky A Arrow
Staff is extremely helpful & friendly. They know what there doing. Easy in easy out. Love this bank.
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July 2020 by Jon Ricker
So impersonable, little help with opening account. Not very friendly, not even a smile
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June 2019 by Dalton Pennington
The staff is ALWAYS very helpful and will bend over backwards to help in any way they can.
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August 2018 by Alissa Sommerfeldt
While banking with UTFCU for a little over a year, I was extremely displeased with the service I received. I recently moved to Knoxville and chose this credit union, because there's this assumption you'll get friendly, personable service while banking with one. Unfortunately, every time I visited UTFCU, the front desk staff at every branch was extremely impolite. I was accused of forging a check from my father, simply because he forgot to write the date on it. I understand not taking the check, but being treated like I was a scammer was uncalled for.
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June 2018 by Amye K.
UT credit union is a great bank alternative. They have several account options, depending on your needs. My family has several accounts there, and we were able to set up everything with no monthly fees. The offer mobile banking, and out of network ATM fees are reimbursed on some accounts. They are helpful and friendly, and you can actually get a live person on the phone. They are good at listening to your needs and finding solutions rather than just saying "we don't really have that." The main branch on White Ave can issue ATM cards immediately, and the Franklin Square branch has Saturday hours.
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December 2017 by Aaron S
If there ever was a financial institution trying to rob you, this one is it. Do not venture to this place at all... stay away. Dont even look at it. Boooooo pi$$ poor business...
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November 2017 by Elijah Dimov
Lovely professional people. Prefer this fcu over any other actual bank, any day!
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November 2016 by Madison Taylor
I always have quick and friendly service.
