Volunteer Storage - Knoxville West offers a positive experience with its helpful and courteous staff. The new manager, Lucas, is praised for his engaging personality and hard work. Customers appreciate his quick responses and hands-on management style. After resolving previous gate issues, clients feel satisfied with the service provided. The facility is noted for being clean and conveniently located. The friendly staff are patient and willing to answer all questions, making it accessible to everyone, including those who may struggle with the English language.
Great place to store your belongings safely. The staff is always there to help if you have a problem. They take the time to get to know you.
July 2024
Lukas that runs this location practically bent over backwards to be helpful and courteous to us today. Very happy to have chosen this as my storage place.
May 2023
Overall, a great experience. New manager, Lucas, was great. After several months of gate issues my complaint was satisfactorily resolved. Convenient location, clean facility.
