Xfinity Store by Comcast
Internet Service ProvidersHours:
6928 Kingston Pike, Knoxville TN 37919 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast in Knoxville, TN, at 6928 Kingston Pk offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Many reviewers highlight the helpful and courteous staff, especially praising employees like Trey and Markiece Tate for their patience, understanding, and quick assistance. Customers appreciate the quick resolution of issues, with some switching from other providers to enjoy faster service and better support. The store provides a more personal experience compared to automated services, making customers feel valued. However, there are occasional concerns, such as billing issues, including mistaken bills sent to wrong addresses. Overall, the store is known for great customer service, reasonable wait times, and staff who go above and beyond to meet customer needs.
Most Recent Reviews
September 2024
Kevin was GREAT he has been helping us for several years now.Works hard to solve your problems. Company lucky to have him.
September 2024
Went to reactivate an old account they got us going no problem...Trey was fantastic and helpful...would definitely recommend
August 2024
Updated internet returned old equipment very nice and very quick
More Comments(210)
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