Xfinity Store by Comcast

Internet Service Providers
Hours:
6928 Kingston Pike, Knoxville TN 37919

Hours

Monday
10AM - 7PM
Tuesday
10AM - 7PM
Wednesday
10AM - 7PM
Thursday
10AM - 7PM
Friday
10AM - 7PM
Saturday
10AM - 7PM
Sunday
12 - 5PM

About Xfinity Store by Comcast

The Xfinity Store by Comcast in Knoxville, TN, at 6928 Kingston Pk offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Many reviewers highlight the helpful and courteous staff, especially praising employees like Trey and Markiece Tate for their patience, understanding, and quick assistance. Customers appreciate the quick resolution of issues, with some switching from other providers to enjoy faster service and better support. The store provides a more personal experience compared to automated services, making customers feel valued. However, there are occasional concerns, such as billing issues, including mistaken bills sent to wrong addresses. Overall, the store is known for great customer service, reasonable wait times, and staff who go above and beyond to meet customer needs.

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