Advance Auto Parts is praised for its friendly and helpful staff, who assist customers with various automotive needs. Many appreciate the good prices and the ability to order parts if they are not in stock. However, online ordering can be slow, with some customers suggesting a call to remind the store about online orders. The team is knowledgeable, as seen when they quickly diagnosed a problem with an alternator for a vintage car. Overall, it is recommended for anyone who works on their vehicles.