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“Terri was amazing! I had a misspelled word on a printing job for my child’s project, and she fixed it right away without any hesitation. She was incredibly kind and friendly throughout the whole process. I really appreciated her help!”
“Maxwell gave me the most efficient respectful personal fastest transaction I have ever had never had anybody get the job done in the funnest way possible than this person”
“Gabe the associate was absolutely amazing. I had so many boxes to mail and he had so much patience and kindness!! On a scale of 1-10 somehow I would have to give him 100. Nebraska he went above and beyond to help a senior like me! Awesome young man!!”
“This location was great. The workers were very professional, the store was neat and clean, and I was treated as a valued customer. These three points means a lot to me! They deserve more stores! This will be my location from now on!”
“I use UPS quite a bit to send out my personal and work related items. Your customer service representatives are always helpful, professional and friendly. I always leave feeling there will be no negative issues with my shipment.”
“I ordered an HP Black 67 cartridge online. However I received an HP 62 Tricolor cartridge. I went to the store to exchange the cartridge. The two ladies who helped me were very nice and professional. Walked out with the correct cartridge in about 5 minutes. Very pleased.”
“Joy went above and beyond any other experience I’ve had a Kinkos and i have had great experiences! She knew her stuff, she was patient, she was quick and she was so so so kind! I was in a personally in a stressed bad mood when i walked in and left feeling more.. JOYFUL! :) everyone else that worked there was so helpful and kind too. I think I’ll use this location even when I’m not in memphis.”
“The representative that helped me today was super helpful Carla :) . Very friendly and helpful . I had four boxes and she took her time and didn’t rush me . With the busy holiday season the trip was easy and not long of a wait at all.”
“I had a great experience at this FedEx Ship Center. The staff was professional, helpful, and quick to assist with my shipping needs. The location is easy to find, clean, and well-organized. I appreciated how smoothly everything was handled, and I’ll definitely be using this location again for future shipments.? ?”
“My experience was great Kayla and Val serviced me expeditiously and executed my product perfectly. I am so grateful. The other Union location was not this helpful. Thank you guys!”
“Wonderful experience with Ebony and Ryan this afternoon! They helped me to format my project, provided excellent feedback to ensure my project turned out with the best results, and gave me an excellent turnaround time for pickup! I always enjoy working with them, and look forward to more project with them in the future!”
“Walked in needing to ship something and of course I had no service on my phone to pull up my label ? already stressed out. But Tori greeted me with the friendliest smile and the patience of Job lol.
She was so helpful, patient, and never once made me feel rushed or like I was a bother. Good customer service is hard to find these days, and she truly went over and beyond.
Please keep her around because people like her make a difference. Thank you again, Tori!”
“I had a package coming to me that was very important for a few reasons. First I work from home and have recently had some health concerns that getting more active would improve. The item was a treadmill so I can work and workout at the same time. The second reason is because I don't usually spend money on myself like this. The package made it to the Kodak TN warehouse and got stalled. First the tracking said it would be here on 10/22/25 a few hours later that changed to 10/23/25. The 800 number was most unhelpful so I called corporate in Memphis TN there I spoke with Brittany who got in touch with the case manager on the assigned case number and assured me that it would deliver on 10/23/25. Check tracking in the morning all's well until again it was sitting at the Kodak warehouse not on a truck. Called corporate again and Miss Brittany put me in touch is Lily P. on the Problem Resolution Team here in the United States I might add. Miss Lily P. got in touch with the Kodak warehouse and spoke with someone who got in touch with dispatch and let the driver know to deliver today. My treadmill arrived within a couple hours of that call. I want to thank both Brittany and Lily P. for their above and beyond customer care. Fed Ex please recognize these two ladies for their diligence and turning around this customer.”
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“Several factors contributed to my positive experience: the staff’s courteous service, the speed with which I was helped, and the store’s convenient operating hours.”