Cricket Wireless Authorized Retailer

Electronics, Mobile Phone Accessories, Cell Phone Stores
Hours: Cricket Wireless Authorized Retailer offers cell phone plans that fit different lifestyles, including unlimited talk, text, and data with no annual contract. Customers appreciate the helpful and professional staff at the Lenoir City store, where employees like Shawn provide thorough assistance and excellent customer service. The store has also been praised for its staff's expertise, with managers like Edwardo going above and beyond to handle complex requests, set up parental controls, and ensure customer satisfaction. Another team member, Carlos, is recognized for efficiently processing claims and arranging new phones. While most interactions are positive, there was an isolated incident involving a phone exchange that was initially difficult due to miscommunication, but it was eventually resolved with the help of a knowledgeable staff member. Overall, the store is known for its friendly, helpful staff and a focus on customer satisfaction.

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1. Lenoir City, Tennessee