“So many thanks to Billy in the Auto Center. I had traveled from Crossville to Lenoir City to buy a boat. The tires on the trailer were absolutely shot and would never have made it home. I just needed some help switching to a set of new wheels/tires that I had with me. The problem was that it was 20 min til close. First I tried the closer option at Firestone, they told me they didn't have time, try Walmart. By the time I got to Walmart Billy had already started closing, but he helped me get them swapped. I would have been stuck without his assistance.
When kindness is often in short supply, it was so refreshing to get that kind of after hours assistance. A few fist bumps later and I was on my way home. Thanks Billy!”
“Always very quick and friendly. They don't do the hard sell of extras. One of our cars uses up oil, and they are already friendly with the top off between changes.”
“The tech who serviced my vehicle was professional and provided excellent service. The other techs could learn from him as they were not as professional, yelling, etc.”
“I called the store to see if they had a tire I needed due to a flat I had. They were able to check for it promptly and fit me into their busy schedule. They communicated well and even made sure to put my spare tire back where it belongs. Thankful for their customer service during a stressful situation.”
“Helped today by Garrett and others. Professional crew. I pulled in with each bay taken and they guided me into the one with the shortest wait time. Helped me with the list of coupons I had to save me the most money. In and out quickly.”