O'Reilly Auto Parts in Lenoir City is a store that carries the parts, tools, and accessories customers need. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums, makes custom hydraulic hoses, and has a free Loaner Tool program. The employees at this location are consistently described as a breath of fresh air, incredibly helpful, friendly, and possessing a great deal of knowledge. They work way beyond their paychecks to help customers get what they need. Reviews highlight staff who are super kind, sympathetic, and quick to diagnose issues. They provide excellent service, performing installations like batteries and alternators to get customers back on the road quickly. Employees are noted for going above and beyond, such as cleaning up battery acid, and are always willing to offer advice over the phone or in person to help fix problems. Many customers state they will not shop anywhere else due to the exceptional assistance they receive every time.
