“Bruce where do I start… top tier service. Call with a problem handled, call for a part it’s either being ordered or picked from a different store. Great great dude will always be the go to. Any needs go to Bruce in sweetwater!!!”
“We stopped in on a road trip with car problems. Jeremy was quick to jump in and help. Turned out we had a bad battery. He even changed it for us. Definitely has good customer service!”
“The address is correct, but the GPS sent me the wrong direction. I suggest looking at the map and approaching it from the correct way. To avoid confusion, since the back entrance is closed, it’s best to access it through the highway.
I had a vehicle that had an Interstate Battery. Unfortunately, I had some issues going on—when I tried to start the vehicle, it wouldn’t start, even though I was driving it daily. I spoke on the phone with someone at Interstate Battery and explained my circumstances. The battery was still under warranty, and after getting it tested, Advance Auto determined it was the battery.
When I arrived, I was greeted by the gentleman I’d spoken to. He brought out the manager, and I explained the whole situation. The manager removed the top of the battery and inspected it. He was very professional and knowledgeable. He told me he didn’t actually believe the battery was the problem, and he reassured me in a few different ways. He offered a couple of different solutions, and given how far I’d driven, he still agreed to honor the warranty. There was no argument needed. Everyone was really polite, kind, and respectful. I already knew Interstate Battery was a trustworthy brand, but being taken care of and having them honor the warranty made me really appreciative. Interstate Battery has now earned my business on my vehicles due to their great service, understanding, and knowledge.”
“Charity drove to a different location to get us a part since our truck was out of commission to do so ourselves. Awesome. I would highly recommend this location. Everyone is amazing. Thank you for going above and beyond for us!”