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“When I tell you they got me riiigghhhhttt!!! I’ve been looking for the right battery for a month at a reasonable price and they most definitely did the job I’m not going nowhere else to get a battery as long as they here also GREAT customer service!!”
“My car was overheating. Was able to make it there at 630 am and they didn't open until I believe 730 or 8 am. The manager seen that I was outside and having issues with my car. She opened up and let me make a purchase in hopes I make it back home. Needless to say, it was a bad water pump after all. That afternoon, I called and the manager ordered everything I needed and was able to repair vehicle and I was driving it 2 days later. Will definitely do my business at this store in future.”
“Dylan as awesome! Checked my battery which was too low & got my headlights changed out! Definitely recommend taking your business to the Hendersonville location if possible.”
“I have had the pleasure of purchasing several batteries from this company. They go out of their way to provide excellent service that is not matched by anyone in today’s environment. It's almost like the way service was meant to be going back to what the relationship should be between customer and vendor.”
“Had to make TWO trips to O'Reilly's today (forgot to get specific parts on the first trip), and both times the staff was absolutely awesome in helping me with my projects. First trip, Davian went above and beyond helping me scan the codes for my partners Crosstrek, and helped me get the other items I needed. On the second trip, Ramona was awesome in helping me find the exact parts that I needed, even though they weren't listed specifically for my vehicle. Not only did both staff members make sure I got the parts I needed, we had great conversations and made me feel welcome in the store. Felt like I made new friends when leaving. I will definitely be coming back to this store specifically because of them!”
“I've have shopped at this establishment a couple of times and Evelyn Dodson was the lady that helped me. She was attentive, helpful and very good with working with the public. She was also very knowledgeable about parts. Thank you for all your help”
“Moses was great. He really helped me out. He put my windshield wipers on for free and also help me with my headlight which needed a bulb replaced. I bought some windshield wiper fluid and everything was taken care of and it all took probably 10 minutes. I was on my way to AutoZone when I passed O’Reilly and pulled in because I figured why bother and I’m so glad I did because I will definitely be back because of the quality of service I received from Moses. He deserves a raise!”
“In the Sicilian Pizza Airport the pizza in very delicious and tasty. Also the service is excellent. All the staff are expert in their job and they are smart and obedient. The service delivery is fast. Bsisides pizza other foods are also tasty and excellent which proves it to be prepared with professional hands. The prices are on lower side.”
“On 9/26/25 Andrew was a hero to me and my son he explained everything and offered parts he gave us the most honest options and opinions he's very knowledgeable and nice as can the best sales associate I've ever came across”
“Today I had a headlight out and Andrew couldn't get to it so his coworker Jessica told me to buy it and she will refer me to someone real fast he came in 30 minutes and put in blessed to have this store in my neighborhood one stop shop thanks again you guy's Rock best Auto store in East Nashville”
“I bought brake pads for my car here last night. A lady named Alandis was incredibly helpful with the sale, and I am truly grateful to her. I wanted to express how satisfied I am with the service. I will always be happy to work with you. Thank you very much.
Also, your colleagues were amazing. You are all kind, friendly, professional, and excellent at what you do. I sincerely congratulate each and every one of you.??”
“I was very impressed with the store that I haven’t been there for a while. Seems like everything very organize and very pleasant. I quitet to go to that store because I was ignored frankly no customer service but this time very impressed everything was very good. I’m gonna start going back there.”
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“Five Stars – Above and Beyond When It Mattered Most
I can’t thank this place enough for the help they gave me when I was stranded during a snowstorm. They helped get my car jumpstarted so I could safely make it to the store, took the time to make sure I was okay, and made sure I wasn’t left dealing with the situation alone.
On top of that, they gave me 10% off the battery, which may seem small to some, but meant a lot in the moment. More than the discount, it was the kindness, professionalism, and willingness to help during bad weather that truly stood out.
Situations like this really show the difference between places that just do business and places that genuinely care about people. I’m incredibly grateful for the help and would absolutely recommend this location to anyone—especially when you need reliable, human service during tough conditions.
Great service, good people, and a business I’d trust again without hesitation.”