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“During a recent beach vacation, our vehicle sustained a dent to one of its doors due to the negligence of another party. Upon our return, we initiated a search for repair services. Initial inquiries with three businesses yielded unsatisfactory results, including an exorbitant quote and two unresponsive communications. Subsequently, we contacted a local car dealership, which highly recommended Matt at Dent Repair. Following a consultation with Matt on a Thursday, Matt assessed the damage on the following Friday and determined a repair was feasible. The repair was completed within an hour, leaving no evidence of the previous damage, and the pricing was very reasonable. We would rate Matt and his services a 15 out of 10.”
“Ed does excellent work and will go the extra mile to make sure the job is absolutely done right. If I need body work done again, I know where I’ll be taking it. Thanks Ed!”
“At the price, no one I don't think can beat these people. They have the friendliest service. They get your car done. It's quick as they can.
Oh, did I mention that they had the best prices I've ever seen on painting a ?”
“They were ABSOLUTELY AMAZING ! Pay no attention to the few bad reviews ! I had a wonderful experience with them ! Bryce was absolutely great to work with very professional and genuinely kind ! Kept me in the loop with every update and repairs were done in a very timely manner ! I am so glad my USAA adjuster recommended them ! I wouldn't hesitate to recommend them ! I made a yelp just to give my good word !!”
“Every other Ford dealer service department in the area wouldn't schedule me for a Month! T&C said they'd let me drop off and try to squeeze me in over the next few days. Better a 3 day wait then a month. They ended up calling me by the end of the day with the problem fixed! I was very happy.”
“Getting into an accident is a pretty awful experience, and trying to navigate insurance on top of that is even harder. However, in all of that darkness there was a bright spot, Maura at Caliber Collision. From the moment I walked in she was friendly, knowledgeable, and took the time to explain every step in the process so I knew what to expect. On top of being so focused on customer experience she was also somehow able to get my car back to me more than a week ahead of schedule. I don't want to get in another accident but if I did I would 1000% come back and see Maura and the rest of the Caliber team.”
“I have used 1535 Gallatin pk, Madison, Tn. Shop a couple of times. The Manager - Kipp is exceptional. He and his staff are always kind and courteous. Smiling and pleasant when you walk in - let’s face it - usually when you are coming into an Autobody shop - Your day is already been rough. When you leave you feel like they are going to take care of you and your vehicle. I have been in several of the shops for different reasons and this shop - by far is the best with customer service, and keeping you updated on your car.”
“Excellent service (both car service and customer service), quick turnaround, super nice staff. I've been looking for a new auto shop and was referred here by a friend, and will be taking my car here from now on. I am an anxious appointment-maker and also know little to nothing about car maintenance, and everything about my experience was seamless and easy. Mike is very kind and super helpful. Car is running like a dream! Really appreciate y'all!”
“I brought my car here to the location in Madison after hitting a deer and they really took care of me. Kept me posted with phone calls throughout the process and updates on when the car would be ready. Really happy with the repairs and how smooth the process was and dealing with my car insurance”
“Possibly the best Ford service shop I’ve been to. Was having a very rough month before going for my recalls so needless to say I was stressed to bring the car in. Austin Larkin, service advisor either needs a promotion or a raise because he made my life remarkably simple at a most difficult time and I will forever be grateful. From the key counter to the mechanics I am super impressed and thankful for the service they provided me!”
Body Shops
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“My car was rear ended with a lot of damage. I went to pick up the car and when I saw it looked better and then drove better than when I took it in . I recommend Hoffman Collision to anyone who would need that type of service. Plus they were so kind and helpful.”