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February 2024 by lucy mascarello
Good buys
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February 2024 by David Harper
Today I had an issue removing the cork from a bottle of champagne I’d purchased earlier today. Lexi, Andrew and Taylor came to my rescue, and went above and beyond to help me find a bottle that would open. They are incredible people, and a huge asset to your company! -Jess
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February 2024 by Wheeler Collins
Love shopping here!!!
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February 2024 by Sandy Henegar
I get some groceries and all of my prescriptions there. The staff is always friendly and eager to help.
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January 2024 by Ms. M B
The staff is friendly and kind. The produce is fresh and the meats are a good quality. They have a sushi bar in this location next to the Starbucks. There’s also a small bar to get some beverages while shopping if you want to. I recommend this location. I definitely recommend getting a Kroger card so you can earn points and save money.
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January 2024 by ann “Queen” williams
The girl watching the do it yourself checkouts was sweeping the floor 6 lights blinking for help and she was in lala land!!!
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December 2023 by Lisa Baughn
Always clean..always can find what I need.
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December 2023 by Kena Garren
The deli needs work. Has a lot of potential but I’ve had numerous interactions with rude employees. They barely give you the time of day
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November 2023 by Susan Keith
My pick up order was a very pleasant experience. Leigh was fantastic, very polite and friendly.
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November 2023 by Mike & Michelle Bell
It is hard to give Kroger less than 4 stars because they do so much so well but this location has a serious problem with their computer systems. On any given day, their fuel points system or their register will randomly not work as expected. Any time this location says you don't have fuel points or it rejects your Kroger CC, simply drive 3 miles to the other Kroger and everything will work. Of course, the lady managing the self service (this morning - Fri 11/10/23) has an attitude so getting her involved usually makes the situation worse.
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October 2023 by Princess P. (ScriptPP)
My sister and niece went to the store today and her bill was higher than she expected and she KINDLY asked the cashier to remove some items. He told her “Maybe you should’ve budgeted better”, really loud and followed up by saying she should’ve “thought about her finances before having her daughter”. Just because you see a woman out with her child without her HUSBAND in that moment does NOT mean she’s a single mother! And it does not matter! How dare you!Kroger you ought to be ashamed of the person you have employed there!!! What an idiot!
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October 2023 by Kevin Mckelvey
Thank goodness Publix is about to open in Maryville. This morning I arrive at Maryville Kroger at 5:50am. At 6am employee opens door without a greeting.I shop for 45 minutes, gathering $200 worth of groceries, and make my way to front end. No cashier in site, no light on and store has been open 45 minutes. I stand there for 5 minutes, I ask multiple employees is anyone on the front end to ring me up. Three employees over by the customer service desk tell me to just be patient, that clerk will be there. I wait another 5 minutes as multiple employees walk in a daze by me not greeting me.Finally clerk slow walks over to register, does not say hello, ask any questions. I then make comment about now I know what Kroger is like at 6am on a Saturday (arrived on flight last night from Heathrow so time change so up early). Clerk says always too busy at store, acts like customers are imposition, says she hopes when Publix opens there will be less customers at Kroger so her job is easier.At this rate it is going to happen!!
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September 2023 by C Donna
They are always out of 3-4 things I need. Today they were out of the 1st 2 items on my list, grapes and bags of salad. I left, will be glad when Publix opens next door, that’s poor management as it has been this way since they opened
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September 2023 by wcb88
I visited the foothills Kroger today with a first stop at the Deli section. There were several waiting in line for service and only one person actually waiting on customers. However, there was another employee behind the counter with a mouthful of food chewing away. She finally finished her food and spent a long time trying to find gloves to put on. When she did she put them on and came to take my order without washing her hands first. she made it pretty clear that she was not happy to be there waiting on customers. I also noticed that while cutting the deli meat with the slicer she moved the pushing device out of the way and used her hand to hold the meet while slicing. Great way to lose a finger tip. I can't wait till Publix opens up next door. When people see what real customer service is like Kroger will lose a ton of business.
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September 2023 by Christie Baggett
They really need more help in the deli dept. it takes entirely way longer than it should to get deli meat and cheese. Unacceptable !!!!!!Updating this review, the grapes I bought.I checked them by looking around the outside of the package before purchasing them. Only when I open them at home I find hidden in the middle was grapes with mold on them. Again totally unacceptable. Will be looking for a better place to do my grocery shopping