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“Y'all never said the G.O.A.T. of financial services is employed @ the Millertown Pk branch!!! James Gose is his name, & getting you financed is his aim! Excellent customer service & endless knowledge! Great terms & rates! Shout out to the other employees @ Millertown Pk, Y'ALL ARE SUPA-STARS TOO!! Customer service here is excellent! Always greeting you with a smile & willing to assist on any of your banking needs! Definitely recommend this branch if you are looking for new banking needs!!”
“Some bank errors took place between T.V.A. and a creditor I payed on May 23 of last week. After noticing this, I made contact with Michael at T.V.A. who happened to discover the issue and resolve the matter entirely. I failed to get his last name, but I'd like to extend my gratitude and appreciation to this understanding and patient employee named Michael. Thank you.”
“The manager and two ladies at this branch and hands down the best alway helpful I recently had a total loss and when I got to this branch even though the manager wasn’t the loan officer who did my loan you would have sworn she was because just by caring and taking a little more time with me I was able to learn and use the disability I had purchased with my loan I gain a lot of knowledge by going to her I highly recommend her and her team to anyone who’s looking to take out any type of loan because how you treat a customer during a process like this tells a lot about a person and she not only gained my respect but a customer for years to come!”
“Jennifer at the magnolia branch is so accommodating, and informative. This branch has an effortless flow and it’s easy to get in and out. Kudos to Jen and all the staff at Magnolia branch for being so helpful, because of her efficiency, my banking business is transferring to this location.”
8:30AM - 4:30PM
191 Rutledge Pike, Blaine
Credit Unions
“10/23: has improved since last review and the branch has moved down to Blaine.My partner went to deposit a estate check on the 8/8/19. At the 7701 Rutledge pike location, the female manager told him it would be ok and it would post within 7 days. It's the 12th and not only did the check bounce, (over 200k in the account, shouldn't have bounced), but they charged an overdraft fee. We are going to the main branch in Knoxville to get this resolved. The female manager at 7701 Rutledge pike needs to be fired. Not only was she unprofessional, but she's costing the bank money with our high yielding account. And we refuse to visit that location again in the future. We are going to file a report with the FTC and FDIC. This is ridiculously eating up our time and resources.. Shouldn't have happened if she was actually knowledgeable about her job.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I highly recommend Ashley Jackson for her professional, courteous, five star service to Her customers and to the credit union. I highly recommend the folks at First Choice Community Credit Union in Mascot.”