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December 2023 by Evita Johnson
Subject: Exceptional Service by Keawanna at AldoTo the Aldo Management Team,I wanted to take a moment to express my utmost appreciation for the incredible service provided by Keawanna at your store. Her dedication to customer satisfaction is truly commendable.Keawanna consistently goes above and beyond, and my recent experience on Wednesday evening was another testament to her exceptional service. She played an instrumental role in helping me find the perfect pair of heels for an upcoming gala my husband and I are attending.What made the experience even more memorable was when my husband noticed a pair of heels that resembled my Le Vian wedding ring. It was a delightful moment that we shared, and Keawanna's attentiveness in helping us locate the right size, despite it not being available in-store, was exceptional. She promptly placed an order, ensuring that the shoes were shipped to me promptly.This act of going the extra mile not only made our shopping experience enjoyable but also contributed to making this week incredibly special for us. As we celebrate 18 years of marriage, I can't help but extend my heartfelt gratitude to Keawanna for her outstanding assistance and warmth.Her dedication to providing exceptional customer service is truly exemplary and deserves recognition. Keawanna is undoubtedly a valuable asset to your team at Aldo.Warm regards
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March 2023 by Trailer Wager
Best boots
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December 2022 by Be Weaver
Great customer service I usually shop online and pickup at store. Keawanna was extremely helpful and kind each time I've visited. I don't remember the other young ladies name's but they are all very sweet!
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November 2022 by Freda Cox
Went to the store in the Oak Court Mall we walking in and the guy walked to the back on his phone. We had to go to the back to get him and his response was "yeah" like we were worrying him. He had a funky attitude and poor customer service.
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October 2022 by diedra washington
The sales lady was awesome. I didn't get her name.
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July 2022 by Andrea Tate
I love Aldo, their sales representatives are pushy but also don't ignore you either ?. They have really good quality items as well. I have been shopping with them for many years. I found the perfect gift for my sister whom I'm trying to convince to travel more.
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December 2021 by Talena Troop
Great price but not a lot to choose from.
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August 2021 by Britt D
Poor customer service
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April 2021 by X X
Not much of a selection.
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October 2020 by R. Kain Bowman
Love them and the pricesss.
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March 2020 by Sandra Jones
My favorite shoe store for quality shoes. The staff 3young ladies need to be fired. They have NO CUSTOMER SERVICE EXPERIENCE. THE STORE WAS FULL OF CUSTOMERS AND THE 3 OF THEM STOOD AT THE REGISTER TALKING ABOUT WHAT THEY WERE GOING TO DO TOMMOROW. NOT GOOD FOR BUSINESS
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March 2020 by Kain Bowman
Love them and the pricesss.
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December 2019 by Shelly B
They never answer the phone. Smh
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December 2019 by Costa Cayetano
Nice place
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November 2019 by Vickie Ware
This was my first purchase ever from Aldo. And I must say it was awesome! I ordered online and had it shipped to the store and Nick at the Wolfchase Mall location made this it best experience! I will be making another purchase soon and hope Nick is there when I return!
