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February 2024 by Abigail Naquin
I believe someone named Deb (hair shaved on the sides) helped me today, originally I went in for an online return and ended up leaving with my perfect pair of jeans. She was SO incredibly helpful and made me feel so comfortable. Great experience :)
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November 2023 by Kelsy Wright
Good customer service I get all my jeans from here they answer any questions I have no matter how busy
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September 2023 by T. E.
I love the clothes that I purchased but one employee watched me the whole time like I was stealing.I couldn't really look around because I felt the presence of him watching me. ?
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July 2023 by Zoe
I love this store! Their clothes are spectacular. A tad bit pricey, but if you’re willing to spend money on great quality clothing, this store is for you. ?
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July 2023 by The Kirk
I appreciate this respectful and professional staff, this one Lady.. Madison… is the BOMB… I saw her help this one lady with her choice of outfits and quick to help her peers, as a Manager from Washington… that speaks value of management and leadership of American ?. Go Madison…
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May 2022 by Rosalind Hayes
The manager was leaning on a rack standing behind us watching as if we were going to rob the place. Sir I make more than you do trust me I don’t have to take anything from that store. He needs to learn that all black people don’t steal.?
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March 2022 by Amber Conley
Got a cute outfit here, can't wait for it to get warmer so I can wear it!
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March 2022 by Jennifer M.
HORRIBLE customer service! They locked the doors 10 minutes early after telling my daughter they would help her return a pair of jeans. I knocked on the doors and saw 4 employees fixing clothes and none of them would even look at me. I knocked again and a woman looked at me I tapped my watch and she turned around and continued to ignore me. We drove 2 hours to be here and this is the service we get. I am disappointed in the young people today.
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January 2022 by Crystal Lynn
My husband and I went to purchase some jeans and we were extremely surprised how attentive and helpful the staff were. Both Blake and Erica knew what we were looking for and made it an awesome experience, we were super pleased and happy with their recommendations finding styles that complemented us. 10/10 we will be going back!
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August 2021 by Michael A. Richardson
One of the best shopping experiences inside a store I have had in years. Dressing room was reserved, staff was focused yet available for questions and helpful with selections.
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January 2021 by MICHAEL BOMARITO
Past two times I have been there the girls at the front door were obnoxious. Terrible customer service and follow you around the store. Also I think it’s management fault because they seem to promote the aggressive behavior.
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January 2021 by Treva Barnes
The whole experience of getting a bra fitting was good. The customer service was impeccable and the steps to keep everything clean was beyond the level of expectations, and I will be going back
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October 2020 by Donna Browning
The music is way too loud. Half the workers are standing around on their phones and the other half is walking around in just a bra. This Aerie needs some professional workshop.
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June 2020 by Taylor Welters
American sent me upstairs to Aerie to return jeans. What sense does that make?
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June 2020 by Karen Douglas
Customer service could be better