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February 2024 by Spencer B.
Very helpful and accommodating group. I am very happy with my two experiences on a tux purchase here.
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July 2023 by Ryan M.
First off the tuxes are extremely overpriced for what we are getting. Was charged $250 for a tuxedo I was only able to keep for less than 24hours which in my opinion you can buy a suit for less than that. Also the quality of the materials is subpar. The fabric felt cheap, the shirt was dingy and the shoes were beat up. She also didn't give me enough studs for my tuxedo shirt. Most importantly though was the fit. I wasn't told until the day of that we couldn't alter the tuxedo. I am an athletic built man in my mid twenties and I like a tailored look to my suits. They don't have to be tight but I don't like a lot of extra fabric. The pants I put on were big enough to fit both legs inside of one pant leg and the lady told me there was nothing I could do about it. The shirt fit like a bedsheet and wasn't even a true French cuff tuxedo shirt. I would never recommend them and would never go back. Way too expensive for the lack of quality and lack of customization.
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April 2023 by Chris Hogue
Great Service and super friendly!
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March 2023 by Garrett Smith
If you are in the Memphis area and need anything from a tux to a beautiful bow tie, LOOK NO FURTHER. This was my 5th time using American Tux and they are: quick, precise, and professional. Courtney has been doing this for nearly 40 years and her excellence and experience shows through in her work. Make American Tux your first call you will not regret it!!
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September 2022 by Matthew
The owner, Mike, completely customer blamed me because “I” didn’t call to verify my appointment. My appointment was made three months. Then he halfway says they have a new booking system and my appointment must have gotten lost. How is any of that my fault or concern? Mike pretended to be doing me a favor by “squeezing me in” because they were busy. So, they can’t help customers because they’re too busy and then blames the customer for it? Stay away from these incompetents.
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September 2022 by Sarah
Terrible customer service. For our upcoming wedding, we visited the store months ago. We just wanted to look but it was appointment only so we made an appointment for a week later. They weren’t very polite then but it gave it another try. We showed up to the appointment just to look. We decided on the look and made an appointment for a fitting. At that time, we told them the appointment would be for the groom and groomsmen (4 in total). It is now the day before the fitting so we called just to double confirm the appointment. Although, this is something a business would normally do…not the customer. We were told, very rudely, that they couldn’t accommodate our entire group and they could only make time for the groom. Folks, we made this appointment months ago! And we have folks coming into Memphis from out the area for this appointment. They “generously” made room on their calendar for the other guys to come in at various times on Saturday, right in the middle of the bachelor party. They customer blamed (saying we should’ve called to confirm it last week) but did mention some of the confusion may be due to a change in their scheduling platforms (moving from paper to electronic). Needless to say, we will not be giving them our business and will not recommend this location.
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June 2022 by Dana H
They were very helpful in creating my hubby’s wedding look. Professional and fast service. 5 stars definitely.
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May 2022 by Kerry Bradford
These people are so awesome ❤ Highly recommend this place. We found exactly what we wanted. Ordered the correct size on line. No problems at all. We were completely satisfied with the whole experience. In and out in about 40 minutes.
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February 2022 by Michael Taylor
I enjoyed my experience here great customer service and very nice ? true professional.
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November 2021 by Daniel Wynn
I've rented a good number of tuxedos over the past 10 years, and by far, American Tuxedo has been the best to work with. Courtenay was great to work with, and I would highly recommend using them.
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October 2021 by Michael Paul Henderson
The staff at American Tuxedo Poplar (ATP) have always taken great care of me. Kudos to Courtenay Elliott the Doggone Bow Ties lady for great ATP service and a wicked selection of custom bow ties to fit any event or occasion.
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September 2021 by BiiigCam
Well I'm going to be clear I have not gotten my actual suit yet I went and gotten fitted put my down payment down but they were very helpful they went above and beyond and make sure I look great they had opinions on what would look good things like that
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July 2021 by Cadillac Slim
Great service and attention. They had or was able to order what I needed. So far so good. ??
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July 2021 by John Black
THEY ARE THE BEST IN THE BUSINESS. TAKING CARE OF MY ENTIRE WEDDING FORMAL WEAR NEEDS.
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May 2021 by Kuturia Cotton
I was in a crunch to find a particular item and color for a funeral. I called numerous stores in Memphis and could not find. After a quick Google search, I found this business. I was able to get everything I needed, outside of the suit color. The customer service was exceptional and prices were reasonable. I will definitely return.
