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March 2024 by El Jefe
Arnold and Rose helped me out tremendously with assisting my mom! Thank you both again!
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March 2024 by Inez Brown
With the eye doctor, she was very very sweet, and seem to be compassionate about what she does The man at the front desk was very nice. Very very good customer service and I really appreciate him and eye doctor. Thank you. and this was the American best summer location keep up the good customer service. also, the young lady who took the pictures for the back of my eyes really good customer service . Thank you American best on summer
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March 2024 by real hack
It was horrible do nottttt go here. The front desk was okay but beyond wasn’t at all!!!!
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February 2024 by Rodney Severance
Ricardo excellent service and fantastic all around employee
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February 2024 by Mandy Reynolds
I love the team at this location. Gwen and Trish and Dr. Gray are awesome! Best place around to get glasses.
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January 2024 by blaquesoul 32
Actually gave them a try at the Summer location a few years ago, didn't like my experience and hopefully the staffing has changed the last I saw them. I got my eyes tested and didn't care for how the first round testing went. I'm near sighted, been all my life and my eyes haven't gotten better but one of aids who administer thought it was "funny" I couldn't get my bottom rows in the testing process. Bad enough I have to get my eyes tested so I can get new frames I shouldn't be made to feel like a joke for getting it done.
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December 2023 by Erin Peery
Went here to get frames because a coworker recommended them. When I walked in, I was not greeted by anyone but instead I was stared at. I told the receptionist what I was there for and she just stopped me and held up 1 finger ( insinuating that I wait) and started to help another customer even though I was the first person at the counter. After this encounter I felt misplaced and that my business was not wanted here so I immediately left. very rude and unprofessional.
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November 2023 by Apasia sea
Could not get ahold of anyone over the phone from my location on poplar . After trying 4 different times I decided to call other locations, summer location is the only one who actually helped. Cassandra was the employee who helped. She was so nice and explained everything so well so I could get my contacts with my discount.
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October 2023 by T Gates
0/10 would NOT recommend!The summary is entirely too long to post, I’m sure most people would never read it. Just don’t go here! They completely fudged up my exam; therefore, fudged up my prescription. The lady at the pickup counter was very short and dismissive towards my concerns. I left but returned the next day determined to reach a resolution for my new glasses that I can’t see out of. Ironically there was a young lady in there already w/ the same issue.Imagine me listening to the unknowledgeable lady upfront, trying to force me to believe that: my astigmatism was just that severe, I that should practically sleep in my glasses, and to give my eyes time to adjust!!!Imagine what would’ve come of that!Please go else where.
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October 2023 by Danialah Closs
No extra frills when it comes to customer service. My husband was looking for guidance on frame selection, but no one offered their thoughts.When we came back the very next day and picked out frames, the ladies working there couldn't be bothered to help us. They instead spoke amongst themselves about us while we waited (with three kids) for someone to offer help. Sadly, it was a 25 mile drive each way.
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October 2023 by Adam Parr
Josh, Dr. Gray & Kassandra were all tremendous. Brand new to glasses & these guys made everything very simple & gave me a great understanding. Go nowhere else.- Adam
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October 2023 by Amanda McMillan
Dr. Gray, Josh and the whole team at this location are amazing. I have been coming here for years and they are always friendly, helpful and just great people. I love how I was able to book online, then they had me in and out in not time.
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September 2023 by Rebecca Cooper
I was quickly in and out, everyone I worked with was very friendly and knowledgeable. The optician who helped me pick out my glasses, Shirley, was so patient with me and made sure I had the best options for my lenses. I highly recommend coming here, it is very reasonably priced, even when you add coatings to your lenses. More than 5 stars.
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September 2023 by Alicia “Lisalei” Willis
Mrs. Rose, has the absolute best smile that I have seen in a long time! The way she greeted me made me feel very much appreciated and welcomed all in the same. She has excellent customer service and I will be back! Thank you all_ From a future customer -Alicia
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August 2023 by Laura Bates
I was in Memphis dropping my son at college. I lost one contact and needed a replacement. The lades at this store were so understanding and responsive. They found the right contact for my prescription and had it ready within minutes. They were so kind. I would highly recommend this business!!!
