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March 2024 by Victor Salazar
2021 denali Truck was there 4 months for an issue with fuel pump , at the End it was fixed butBad experience
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March 2024 by Dae Mulaaa
Super happy that I’ve gotten my truck that I wanted. Customer service was top tier. Thank you to my new Auto Nation family, they really made sure I was good the whole experience!
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March 2024 by Tomecka Freeman
The staff is very friendly and professional. The whole process was easy, affordable, honest and convenient. Ashley was very helpful and informative. They got right on it and fixed the issue fast. I'm very satisfied!!
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March 2024 by Dan Morris
I really appreciated the young lady that took care of me. She needs a raise
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March 2024 by Billy J Walker Sr
Very professional in the Service Area
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March 2024 by Neal Bailey
Very pleased with my car buying experience. My sales rep was very friendly and let me know how buying process would proceed. Very knowledgeable and helpful. Great customer service. Most definitely will recommend them to family and friends for their future needs.
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March 2024 by Geri Bays
I called and made my appointment to have my oil change & I got appointment for the next day the customer service department was so pleasure to talk with very professional & friendly. I’ve nothing but love for Auto Nation as I stated the young lady in customers services was absolutely amazing & Anthony who service my vehicle & did my oil change got me in & out at a reasonable time frame. Thanks Auto Nation for such great staff & your services to my vehicle.
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December 2023 by chrystal York
My son recently purchased a truck from AutoNation Mendenhall. By far, this had to be the worst experience, especially for someone buying their first vehicle. He couldn't take delivery immediately because the A/C didn't work. After days of calling, they finally fixed it. Then he started having transmission issues(which was never resolved). During the first 60 days he owned the truck, the dealership had it 47 of those and never even looked at the issue. Finally had to just go get it because we couldn't get anyone to answer calls or return calls after leaving messages. This was true for the salesman, finance manager, and general manager. Worst customer service ever. We got the runaround from everyone at the dealership. Lies on top of lies and avoidance. I will never buy from AutoNation again and will tell everyone I come across not to buy from this bunch of clowns. The only reason I put one star is because zero stars is not an option.
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December 2023 by Missy Mckinzy
Early Saturday morning oil changed appointment. The service manager was very friendly and informative during the whole process. The service did not take long and I wasn't waiting all day...yay! My only suggestion would be to offer more car maintenance coupons on website
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December 2023 by Nicole Landers
No communication on the status of my truck. I had to call multiple times to check the status, to find out what was wrong with it and when it would be ready for pick up. My warranty covered part of the repair but not the other part because of the wording of the repair says the warranty company. Overall, service was horrible but they did fix my truck.
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November 2023 by Antoine Stone
Friendly, Sweet, Caring, listen to my wants and needs. Made me feel great. Love them very much. The whole staff is great.
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October 2023 by Dan Draheim
Great communication through the whole process! They made me feel like they appreciated my business. They got me my dream truck after I spent months searching.
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October 2023 by Terrence Gilkey
It's always an amazing experience when go AutoNation GMC on mendenhall. What an amazing crew Charles Campbell has everyone is so professional and polite the service department is awesome and the best parts department in the city is at AutoNation GMC on mendenhall. I recommend this location to everyone
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October 2023 by Verlencia Marion
Was able to get a appointment on a Saturday by scheduling online on a Friday. Bit pricey for oil change and tire rotation. It was worth it and Ashley kept me updated with pictures. She also came to waiting area to inform me. I'm
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October 2023 by Yolonda
I purchased a truck from this location and later referred a friend. The friend purchased and it has been a year and I still have not received the “referral bonus” they claim to offer. I have spoken with multiple reps and have been told they see it in the system, but are waiting on a check. How long does it take? I am now questioning the integrity of this program.