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March 2024 by Boyd Perry
Great staff made my purchase very easy. Ordered on Friday and picked up on Monday. Perfect!!! Everybody was so helpful in walking me through my purchase. Wish all places were as wonderful an experience as this one was. My go to dealer from now on!!
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March 2024 by Bernice Bloom
I have been a customer of AutoNation for 20 years. My immediate family and myself have purchased 6 cars. I rated all 5 starts until this year. Over the years I have personally sent over 30 new customers to them that have purchased new cars.I am sure the current management could care less.Management changed, service department changed, and service has changed. It is now a 1 star. They have lost good mechanics and service advisors. This is a people business.Barbara is the only service advisor left that has a sense of urgency and cares about her customers. The rest of the service advisors prefer sitting on their seats, are not welcoming customers, and act like they are doing you a favor to assist you. They have limited techs to fix cars. How can you continue to sell cars and not be able to fix them in a timely manner.This is unacceptable. COVID cannot be used as an excuse. Take care of great employees. People leave people not companies. Management needs to wake-up and Ford Motor needs to pay attention to this particular dealership. It hurts my heart to be a long-term champion of this business and have newer management change the business model all for a buck!
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March 2024 by Patrick Long
I had a great experience purchasing a new vehicle from Chris and Matt. They were both very courteous and helpful. I’d definitely recommend them and this dealer to others.
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March 2024 by Telicia Goodman
Do not purchase from this Ford location! Please go to any other one in the planet, but not them. The General Manager does not replay to emails, nor does he have any regard for customer service. When I went to pick up the Bronco I ordered, none of the additional items I purchased like my towing package, etc. weren’t even put in the vehicle and it had been sitting there for 2 weeks. My vehicle had not been detailed and they tried to change to the pricing for something different than what was agreed upon. The general manager just wanted to get a sale without any accommodations or consideration. I left and sent a list of what they needed to do to have my vehicle ready. Very bad business practices with this dealership.
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March 2024 by Jim Caldwell
We use this Service Department every chance we get. Consummate professionals!
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March 2024 by Jonas Panoringan
Fast and easy
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March 2024 by Karli Mincks
Issac and Curtis were great! They worked with us to get me what I wanted!
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March 2024 by Calvin Jolly
Everything was good service and return time
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March 2024 by malik williams aka manjeepo.
The service was fine, just having to wait over 40 days because of so many cars being repaired before me. But I understand. I wish you had mechanics that come to your house to check out a vehicle.
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March 2024 by Everett Smith
John was a cut above his customer service should be used as an example as this is how it should be done!
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March 2024 by Andy Tanas
Had a recall done there recently. Very professional and courteous staff
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March 2024 by VICTOR FRANCO
Always treat me right prices services sales people
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March 2024 by Kevin Reynolds
I took my truck in for a software update and oil change. The software update had a glitch after hours and the service manager took me in right away and provided a loaner so I could go about my plans. I was in and out in 5 minutes. She could not have made that situation any better. I was veryImpressed with the way she handled the whole event.
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March 2024 by TheLion415
Top notch service! Very clean and comfortable waiting area.
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March 2024 by Torrie wilson
My visit this last time was smooth and incident free. The car was ready in a timely manner & the valet service was icing on the cake. I was real impressed when my car was delivered to my home. I was very satisfied with my overall experience.
