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March 2024 by Shelby Robinson
My experience with Honda Autonation on 385 ,represented by an honest,respectful, professional, insightful technician by the name of Douglas(Doug) he is the man. Informed me on everything I needed to know about my 2023 Honda Sprts hybrid fromthe service I got to what my warranty covers. Thanks Doug
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March 2024 by Keli Cullum
I made an appointment for an oil change and was able to get in right away. Mr Doug Arnold took great care of me, not only was he polite and cheerful but he helped me to take care of my brakes that same day as well. He helped set me up on a payment plan that made getting my repairs done more affordable and also found a coupon for me to help lessen the cost. I was able to get some much needed repairs done for my car. I highly recommend visiting the Hacks Cross Honda dealership and ask for Doug!
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March 2024 by Rebecca Christion
Chris Higgins did an excellent job while I was in the AutoNation Honda 385 Service Center! He explained everything to me about service my car needed. The service on my car was completed in a timely manner. I appreciate his help so much every time I come in to get my Honda HRV serviced. He deserves kudos and awards for a job well done!!
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March 2024 by marilyn meeks
My service rep was professional and answered all my questions in layman terms. Wait time was acceptable. All in all, a good experience.
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March 2024 by Alberta House
Christopher Higgins is my service advisor. He is always knowledgeable of the Maintenance and needs for my car..He keeps me aware of the progress being made and what service should be coming soon for my car..if I have any questions he reaches out asap to answer them. He shows his concerns for his customers satisfaction.
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March 2024 by Karen Pitcock
Once again awesome service!
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March 2024 by Chase Hegwood
Tyler and Philip are excellent to work with and took good care of my wife’s car !!
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March 2024 by Dee Hill
My service advisor, Christopher Higgins, is always professional and courteous. In my recent visit, as always, he provided impeccable service, kept me informed in a timely manner when my car would be ready. Whenever I have car repairs, I request his availability. He is The Best!!
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March 2024 by Kenneth Sterba
I was able to get a next day appointment. All recalls were checked.Maintenance service was done. Service advisor Brittni kept me informed regarding the status of my vehicle. Vehicle was ready by early afternoon. Will continue to use Autonation Honda 385 for vehicle service.
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March 2024 by Christopher Kegel
Service department is wonderful! Super helpful and got me in, in a pinch. Got me back on the road quick and efficiently. Thank you!
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March 2024 by Robert Fouche
Express oil change and tire rotation. Staff is always detailed oriented and provide necessary information regarding what is need at the time of service and for the next visit.
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March 2024 by Oris ivy
Service Reps need to assist African males with more assistance when entering for car service. My situation was I was greeted and was ask if I had appointments. I responded yes.Then I was told to choose any reps I desire. After that. I was just standing with no more assistance. I had to walk up to a Rep to get attention while others got attention more quickly. Also when calling in for car service for appointments, staff need to be sure of the price giving so rep won't charged customers more at the time of appointment. Otherwise I was please with my service.
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March 2024 by Rachel Shankman
I was very satisfied with my service at Autonation, particularly with Doug my service representative who explained my options and was very professional.
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February 2024 by Genesis Memphis
If you like to wait 5+ hours for an oil change and a recall on a seat belt fixed this is the place to go.
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February 2024 by Wayne Perry
Great customer service
