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March 2024 by Samean Au
Awful customer service by these 2 ladies pictured. They had another customer and I, sitting and waiting for assistance for over 30 minutes! No one else there, just us 2. Please do better with communication and assisting loyal customers in a timely manner.
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December 2023 by Ricky Parker
The teller was great and very personable. I hate that BOA took out all of their drive thru windows. It is very inconvenient, especially for my wife, when she has our special needs son with her. We will never bank with BOA again once our loan is paid off.
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October 2023 by Trensetta100
Very disappointed with service here earlier this morning. The banking lady at walk-up desk had me step to the side as if my check wasn't legit or something. The Iady at counter was so busy trying to help a regular customer just blew me out the way.I called my job confronting them only for my employer to take me to Bank Of America on Winchester and Ross which my check was cashed with ease. Took me inconveniencing someone because of like of respect of me due to my age and ethnicity often mistaken for a younger person but my identification clearly states and confirms my age. Very disappointed with this location.
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July 2023 by Drachen
Very positive experience for two trips here, one involving withdrawal (Cashier's check) and deposit (mixed). On each visit, the tellers were very kind and helpful towards me. No issues with the staff or facility either, though the parking can be confusing depending on what street you take.
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July 2023 by Alicia Tillman
At branch for a wire transfer. Only one banker is here who cane service clients. Were told that 1:30 pm appt had not arrived at 1:40 pm & giving that late arriving customer time toshow up. While waiting; its 2:30 now & im
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March 2023 by James Darden
Okay ?
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December 2022 by Yume Miko
They don't have notary services here.....
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September 2022 by lakisha crenshaw
The guy I worked with Calvin Burkes had poor customer service I reached out to him by phone, other associates, and email still no answer to my concerns I had. He definitely didn't put the customer first! 6060 poplar Ave ste 100 memphis, TN 38119
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September 2022 by Alexander Hunter
Only one teller working on a Friday afternoon with a line out the door. Shame on BOA, they shouldn’t put the entire burden onto one person to handle all the work, and make loyal customers waste their valuable time, in order for you all to save money.
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August 2022 by Sid A
What a great experience!Went in early when they opened up. There were 2-3 people in the queue. The bank is big and clean. Service was quick and I was out of the bank in like 15 mins.I had basic questions about writing and depositing a check, and I was hesitant to approach them thinking that they might not help me but the gentleman that helped me was very courteous and kind. I couldn't get his name but thank you!
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August 2022 by William Hagerman
Easy and fast. I like being able to select denominations of cash
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July 2022 by Sadanandam Karkuri
I have been there for an urgent wire transfer. Staff were courteous and friendly. I have been helped by relationship manager Michael. Michael was able to understand my situation did everything to complete my transaction in time.
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April 2022 by ly Ho
Mrs. Paula . She is very friendly and nice!
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February 2022 by Austin Blount
Horrible service!Andrea Reyes is extremely rude and untrustworthy. She lied to me multiple times during our appointment that I only found out about afterwards. She has since ignored my repeated phone calls and voicemails even going as far as to hang up on me. This is not how you treat customers of 20 years!
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February 2022 by SrDemarkes Vester
I set up my business account last week with Jarisha Perry, she assisted me with all my needs and she was very informative & knowledgeable about my field of work. Thanks & keep up the good work!!!
