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December 2023 by Denise D.
Went into this location to make a purchase and I was over looked several of times by their customer service. There was a sales rep name Matt who was very rude about helping me after the customer told him I was before him. He still ignored me and continued to help the customer. I will not be going back to this location because it was the worst experience. this is why I continue to shop with Amazon, because of companies like this..And then he told me to make sure I put his name on the review....Mr..MattDon't expect to get much help if your a woman because they will not help ........ back to Amazon
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July 2023 by Rafael Chanchamire
It is a good store but some things are expensive although you can find some offers but it is worth visiting
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July 2023 by Melanie A.
We have eaten here 3 times to give it a chance and the restaurant is way over priced for the quality of the food served. The three times we have been here the servers don't seem to be happy to be working there, and actually I had attitude from one of the managers over my friend not liking her drink (which was very artificial tasting in both of our opinions) and the lady rolled her eyes and said she made it when she snatched it back. 1 star for the restaurant Added 1 star because the views are awesome but I can't do more than that.
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June 2023 by Mayra B.
This location is very nice. However, when I went, I encountered a third-party called Bluegreen Vacations. I feel that I was pretty much scammed into this amazing deal that they made it sound. Once I tried to book a reservation I faced many red flags. I am very disappointed that they allow this type of third-party to go to their location and entice people to book with them. I attempted to cancel with them, but of course I wasn't able to. I am now posting this to try to help someone else, and no matter how good they make it sound, or if you see them anywhere, do not fall for their words because once you try to get your reservation, you will see that everything they had said was untrue and only to benefit them.
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April 2023 by Kym S.
Outstanding place to visit for the afternoon. It's humongous inside parking is free they even have valet. Three different levels they have a large Big Cypress Lodge you can stay in. Highly, highly recommend it stayed there over the weekend loved it absolutely amazing. Of course as Bass Pro always has their water effects this one is very extensive and done extremely well. If I didn't know any better I would think I was in the Louisiana bayou. I came 3 hours out of my way for this. 100% worth it.
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March 2023 by Paige C.
I have been to a few of these Bass Pro Shops and this one has to be the best one yet. It's so huge inside with everything you can think possible for the outdoors. I've never seen so many different boats and fishing gear in my life in one spot. You can definitely make a day of it in this place. There's plenty of restaurants to eat at and so much to look at. If you get a chance to come to a Bass Pro shop you gotta go.
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February 2023 by John H.
This is the place that was built to two-thirds scale of the Great Pyramid of Giza, so it's supposed to generate "wow!" reaction. Even after its evolution from sports area to indoor shopping venue, it still kind of works its magic. It's perfect for a cold winter day's excursion, and was filled with lots of Christmas-season magic during our visit, December 2022. Thanks, BPS, we had a good time.
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October 2022 by joe farrar
Good job.
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April 2022 by Summer W.
Ummm omg what a cool bass pro! You definitely need to check it out if your a visiting or even passing through Memphis! So cool! We did not get to go up to the observatory deck because it had a long wait but I would recommend it if you can! Definitely stop here!
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January 2022 by Del Curlin
excellent selection. great prices. knowledgeable staff.
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December 2021 by Sharon Penix
Easy to get too, the staff is pleasant And there is always a good selection.
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November 2021 by Kacie Adams
I scheduled an appointment at 10am on 11•26•21 to take my two littles to see Santa. They were so excited!! Only to walk in and be told Santa wasn’t scheduled until 11:30 to come in. When I talked to customer service I was told “there is a shortage in Santa’s”. What an excuse. Not to mention I got a text to confirm my appointment at 10 this morning two hours before we were to be there. The disappointment on my children’s faces is something I will never forget. They were so upset. Luckily I found a place that is much nicer and the experience with Santa there was superb. Very disappointed in the way your staff showed zero empathy for the kids. Never a sorry just a smart answer and one employee at customer service turned her back on me. Ridiculous! Never going here again for ANYTHING!!!!
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October 2021 by Jordan O.
I don't get the less than 5 star reviews - this is a genuinely cool store. We were here twice, just wandered around (ate lunch, got some snacks, etc) but such a crazy cool experience. I cannot say enough about it. My 3 year who isn't usually super enthused with stuff keeps asking when we are going back, so clearly they're doing something right!
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September 2021 by Liston Morris
A unique shopping experience to say the least. This building has such an interesting history that there are YouTube videos about it. I've noticed it every time that I've driven through Memphis and I finally made time to go check it out. I had a great time.
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September 2021 by Elizabeth R.
What a cool experience! I was visiting from Atlanta and rolled my eyes when my host wanted to go to bass pro shop just to look around. I was very surprised by the unusual building which I later learned the history about. I enjoyed walking around and even did some shopping. I will say some of the prices were a little higher than online but honestly, I was ok paying a few dollars more just for the experience.
