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December 2023 by Tisha Nunally
Mrs. Ladana was an absolute God send. She was kind, insightful, and made our rental process easy! I highly recommend visiting her store at Moriah rd, before any other location!
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December 2023 by The Real Thomas Tarver
To start. The vehicle was not cleaned properly upon pickup. The rotors on the vehicle needed to be replaced a long time ago. I didn't feel safe taking my family on vacation. Not to mention the joint papers and marijuana particles still in the vehicle which I had to clean out. Then when return the vehicle I was disrespected by the lady working the front desk. I asked her to speak to her boss. She told me to go talk to my own boss. I will contact the owner or manager about this matter. Very displeased
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October 2023 by Manish Eggoni
The Crew were really friendly. I went there to pick the vehicle. I called prior to check if the vehicle was available and they responded well over the phone and after reaching there they were cool enough to answer my questions and make it a smooth experience for me. Even the return happened quickly n smoothly.
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September 2023 by Scatter Man
First off Ladana is a true blessing they treat you as if you are family they are very understanding polite and reasonable I will not go to any other place in the country but here thanks a lot for everything
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August 2023 by Tuxedo Mechanic
First and foremost I've rented from this location several times and each time I've been treated with respect, dignity and excellent customer service. When I say I've been blessed by the location several times it's literally an understatement. Memphis Airport rental as a whole is ? . If you can make it to Budget on Mount Mariah; Manager Dana will take care of you. Make sure to bring your valid license, valid proof of insurance, and credit/debit card.
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August 2023 by Chris C
I should have read the comments ! My daughter showed up at 12PM to pick up her moving truck with a 12PM appointment, lady inside closed door and said she had to pick up her kid and locked door, my daughter was stranded there waiting on an Uber, 2 more customers showed up with 2PM appointments, awful business
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July 2023 by Jack McGrath
Lady was rude from the start. Wouldn't rent to me for undisclosed reasons and threatened to punch me when I tried to take picture of her because she refused to give me a business card or her name. Most unprofessional and disgraceful customer service I have ever been apart of.. Her name was Shawn but who knows. She should be fired.
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July 2023 by nunya businezz
Customer service was awful...I will never use this location again and wouldn't recommend it to anyone.
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December 2022 by Darcellas Lang
The manager has a bad attitude they never have cars always got to wait on a car playing and laughing with her working while talking to customers also texting and on FaceTime with people on there phone I do not recommend this location to no one
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December 2022 by Angela Toney
Had a brand new car for my adventure, which made me really happy the car was really nice with that new car smell really put my mind at ease knowing I was in a good reliable car for my trip
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December 2022 by frixtale 24
Chose a vehicle then when I got there vehicle wasn't even available they try to put your boy in a cargo van
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December 2022 by Natiya Wilson
If I could give this place zero I would… The lady that was supposed to be helping us had a terrible attitude unprofessional and didn’t know what documents she wanted to take. She was there by herself but that has nothing to do with your customers had AirPods in while talking to customers. I’m telling you don’t do it. Save yourself the headache and the negative. The rates that you see online are real and explains everything that you need to know. Just don’t do it.
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December 2022 by cedric lee
Excellent staff and service! My rental agent LaDana always greets me by name whenever I walk in. If I let her know what time I can come she has everything ready and waiting for me when I arrive. They greet everyone with a smile and courtesy even if they don't always get it in return. This is my go to rental facility and would recommend to everyone!
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December 2022 by king edwards
Only 1 Lady working intake but she was able to get us on our way in a timely manner! And they had the Best rate in Memphis for our situation at that time
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December 2021 by Shakiya Higginbottom
I visited the Mt Moriah location on 7-1-21 and got exceptional service from Shaun. I will most definitely be returning.
