-
October 2023 by Vickie Hatfield
My experiences with Budget/Bartlett have been exceptional! The manager is professional, yet very personable. The rates are reasonable and the service is quick and efficient. 5 star service each time.
-
August 2023 by Kirk McGlawn
Cynthia was my agent, and she was so understanding and helpful. Didn't know some of the paperwork I needed, and she was so very patient with me. She helped me to find all that I needed. Go see her Monday through Friday! She is the best agent I have dealt with in over 20 years.
-
August 2023 by Kevin Childress
I have been renting from Cynthia for almost two years and she has always given great service and has gone above and beyond to assist me getting my car rentals. Cynthia has always been very professional and courteous and has made renting vehicles stress free.
-
August 2023 by Johnny Memphis
Cynthia at this location is SUPER WOMAN!! She has helped me with several rentals over the last couple of years and she is why we continue to go to budget. Highly recommend!!
-
August 2023 by Tinesha Somerville
They are so unprofessional! I walked in to get my rental, the lady on the phone cursing like she’s not at work. Then just GAVE me any car & not the one i reserved. TERRIBLE, TERRIBLE, TERRIBLE!!!!!!
-
June 2023 by Mrs. Cara Griffin
Cynthia is the absolute sweetest person ever! I rented a 15 passenger van and she was so accommodating. I will most definitely return to her store for our future rental needs.
-
September 2022 by Shy B
This is my absolute favorite rental Car place in Memphis. Cynthia is an absolute Gem. She is very sweet and professional. I rent cars at least 10 times a year for Travel And it is always a pleasure to do business with her. She has never had a bad attitude. She should get a great raise because she brings a lot to the budget team!!!
-
November 2021 by Steven Pierson
Absolutely the best customer service I have ever had renting a car the manager went out of her way to keep us on schedule with our trip the ram was practically brand new only 3000 miles keep up the good work will rent from this location when we road trip again Thank You for the great service
-
November 2021 by Roman Matyushchenko
Great service and price. The Ram I rented was almost brand new with only 7K miles on it.
-
August 2021 by Amber Norman
Terrible! Terrible Kelsie has poor customer service skills and is very rude Fred is lazy! Never again
-
July 2021 by Alisha H.
Ghetto as hell! Makes up the rules as they go. Terrible customer service. Opens whenever they want. Do not rent here!!
-
June 2021 by Stephanie Payne
Absolutely the worst customer service EVER!I returned the vehicle and dropped the keys in the Dropbox at the front entrance on a Saturday. I called Monday at noon to verify the return and the lady who answered the phone was completely perplexed and confused about the return (obviously they don’t check the after hours box). Then I get a phone call today that there will be an additional cleaning fee charges for sand in the vehicle.. which is a lie because we thoroughly cleaned the inside of the vehicle before returning it Saturday. DO NOT RENT FROM THIS BUSINESS OR LOCATION EVER. Lesson learned
-
June 2021 by Wanda Wallace
I had a reservation for a 7 passenger. The paperwork said Chevy Tahoe or similar. There was no Chevy Tahoe on lot. He only had a Durango and a Expedition both 7 passenger. I asked for the Expedition, he stated it would be $50 more per day. You don’t make money when cars sit on the lot only when they are driven off the lot. So I left went to another location and left satisfied. 7 passenger is a 7 passenger no matter what kind. You don’t go up in price to try to get more money especially when rental car prices has double.
-
June 2021 by Tam Tam
UPDATE!!! THEY CLOSE WHENEVER THEY WANT! There's no real schedule that let's the customer know the actual business hours.--- They close at 5pm Monday through Friday, not 6pm. Also they close at 12pm on Saturdays, not 12am! So misleading! Don't ever pre-reserve because the "customer service/1-800 number" charge a reservation fee and will lead you 2 believe it goes toward the rental itself, IT DOES NOT!!! You'll still pay full price on arrival.
-
May 2021 by Tivia Anderson
Fred at Budget on stage rd is great! Very professional and knowledgeable. The truck I rented was in excellent condition, was very sad to return it. I am going on vacation and have already reserved my vehicle at this location because of the great customer service that was experienced. Great work Fred! Keep being you ?
